Job Description

Customer/Sales Assistant - Full Time

Pay

: National Minimum wage. Experience and performance dependant.

Individual will have a very exciting role to play in our store, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion for mobile phones, laptops, tablets, accessories and repair.

Mainly, you are expected to maximise sales and repair bookings by utilising product knowledge and ultimately providing an excellent customer service.

Working pattern

:

Saturday: 9-17:30

Sunday 10-14:00

Rota yet to be decided.

Experience:

Sales and customer service experience is required,

min 3 years

, preferably in phone industry.

Training:

Provided

What do you need to have, to be a Sales/Customer assistant at Tech Corner?

Interest in and good general knowledge of phones, Tablets, laptops, smart watches, accessories etc Must be technical minded Excellent sales skills Dedication, strong work ethics and reliability Flexibility to adapt to the fast-paced environment Flexible in the working pattern Good communication skills Self-motivation, enthusiasm, and professionalism Time management and organisational skills Helpful positive attitude and be patient, understanding and friendly

Your responsibilities will be to:

Maximise sales and repair bookings using excellent service skills and knowledge of products and promotions Deliver an individualised excellent service experience for every customer Demonstrate positive personal behaviours and a can-do attitude Work independently or as part of a team to achieve operational standards across the store Open and close store, receive delivery, keep the shop presentable and organised Restock items: order sold items, repair parts, customer orders and new items/devices. Book repairs, call up repair customers.

Age:

18 or over

Selection Process

: 10-20 mins face to face interview. If shortlisted then the candidate will be invited for a trial day/s (one full day or two short days which are unpaid) to observe how the candidate deals with customers, and also for the candidate to get a feel of what its like working at Tech Corner.

Please note that the successful candidate will be required to provide both a reference from a recent employer and a valid Basic DBS check. These are mandatory requirements. Failure to provide either may result in the termination of the contract.

We want to make sure we provide a fair and supportive working environment hence you'll be asked to declare any health conditions, disabilities, or learning difficulties that you may have in order to make reasonable adjustments to support you in this role.

Job Types: Full-time, Permanent

Pay: 10.00-14.00 per hour

Benefits:

Employee discount Flexitime Free parking On-site parking Store discount
Work Location: In person