Job Description

Job Summary

We are seeking a dynamic and personable Sales Associate to join our retail team. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to engage with diverse clientele. This role involves assisting customers, promoting products, and ensuring a positive shopping experience. Fluency in multiple languages, particularly English and Spanish, is highly desirable to effectively serve our diverse customer base. The successful applicant will play a vital role in driving sales through effective merchandising and upselling techniques while maintaining organisational efficiency.

Responsibilities

Greet customers warmly and provide attentive assistance to meet their needs Promote products through effective upselling and cross-selling strategies Maintain attractive product displays and organise merchandise to maximise sales potential Provide accurate information about products, features, and benefits using excellent communication skills Handle customer enquiries via phone with professional phone etiquette Manage transactions accurately using point-of-sale systems and process payments efficiently Assist in stock replenishment and inventory management to ensure product availability Support organisational tasks such as maintaining cleanliness and organisation of the sales floor Engage with customers in multiple languages (English and Spanish preferred) to enhance service quality Demonstrate strong time management skills to prioritise tasks during busy periods

Experience

Previous experience in retail or customer service roles is advantageous but not essential; training will be provided Multilingual skills, especially fluency in English and Spanish, are highly desirable Familiarity with merchandising principles and upselling techniques is a plus Excellent communication skills, including phone etiquette and active listening abilities Basic maths skills for handling transactions accurately Organisational skills to manage stock levels and maintain an orderly sales environment Ability to work effectively within a team while managing individual responsibilities Strong time management skills to ensure efficient service delivery during peak hours
Job Types: Full-time, Part-time, Permanent

Pay: 12.21-14.98 per hour

Expected hours: 4 - 32 per week

Benefits:

Employee discount On-site parking
Work Location: In person