Job Description

About Us

We are a growing Sheffield-based company committed to helping consumers save money on their household utility bills. With the rising cost of living, we believe everyone deserves access to simple, clear advice that can lead to real savings.

Our mission is to provide face-to-face support to residents by guiding them through better options for their energy, broadband, and related services -- always with honesty and customer care at the centre of what we do.

The Role

As an In-Person Utilities Consultant, you will speak directly with members of the public to offer tailored, cost-saving solutions for household utilities. You'll explain how switching providers or plans can result in lower monthly bills, and assist them through the decision-making process.

This is a face-to-face role, not office-based or remote. You'll work in local neighbourhoods, community venues, events, or high-footfall areas, engaging with people in person to provide real value and support.

Key Responsibilities:

Speak with members of the public in person to explain how they can save money on utility bills (gas, electric, broadband, etc.) Carry out simple usage checks and guide customers through more cost-effective options Clearly explain products, services, and potential savings in plain terms Handle objections professionally and answer any questions with patience and clarity Maintain accurate records of customer interactions Meet agreed performance goals while prioritising customer satisfaction Attend regular training, updates, and team check-ins

What We're Looking For:

Strong verbal communication skills and a friendly, confident manner Comfortable approaching and speaking with members of the public Genuine desire to help people and deliver a great customer experience Self-motivated and proactive, with a positive attitude Ability to work both independently and as part of a supportive team Previous experience in customer service, in-person roles, retail, or hospitality is beneficial but not required - full training is provided A full UK driving licence and access to a vehicle is an advantage, but not essential

What We Offer:

Competitive basic pay plus uncapped commission Full training and mentoring from experienced team members Supportive and energetic team environment Opportunities for growth and progression within the company Flexible working hours to support work-life balance Mileage allowance if using your own vehicle

Schedule:

Monday to Friday (some weekend availability optional) Full-time (part-time considered for the right candidate)
Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Additional pay:

Performance bonus
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

Sheffield S1 (preferred)
Work Location: In person