Job Description

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more".

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.

Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we're celebrating where we've been and where we're going - bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.

This role is based in John Lewis Southampton.

Job Scope

To provide a memorable customer experience to all customers when purchasing EssilorLuxottica products and visiting our stores. Sales Associate delivers exceptional sales results by assisting the customer in selecting products best suited to their lifestyle. Sales Associate performs almost all store functions including opening and closing, merchandising and selling.

As a EssilorLuxottica ambassador you will understand and bring to life the Company values and the Sunglass Hut culture.

Areas of Responsibilities

Achieve high levels of sales performance and results

Ensure all operating policies and procedures are followed at the highest level

Accurately operate the POS system and accounts for all transactions (cash, credit, returns)

Ensure 3 Rs training is adhered to and all thefts are reported correctly

Open and close the store according to established guidelines

Deliver excellent customer service and demonstrate a high degree of professionalism

Deliver the customer experience to a high standard

Ensure store is displayed and products are secured according to Company guidelines

Know the products inside and out and stay fresh with new merchandise, trends and competitive activity

Achieve high levels of sales performance and results

Ensure all operating policies and procedures are followed at the highest level

Accurately operate the POS system and accounts for all transactions (cash, credit, returns)

Ensure 3 Rs training is adhered to and all thefts are reported correctly

Open and close the store according to established guidelines

Create an engaging and positive working environment

Support your colleagues and manager with store tasks and responsibilities

Treat your colleagues and customers with respect and dignity

What we offer

A competitive pay rate, with a generous commission scheme where you can get an additional 25% of your annual Salary

Free pair of sunglasses after passing probation

Discount vouchers for Friends & Family

Free eye test vouchers

Career progression opportunities

Monthly incentives

Opportunity to volunteer in One Sight vision clinics across the globe

Job Types: Part-time, Permanent

Benefits:

Company pension Employee discount
Application question(s):

What KPIs have you previously worked with? Are you available to work weekends and bank holidays? How many years of sales experience do you have?
Work authorisation:

United Kingdom (required)
Work Location: In person