Job Description

Are you motivated and ambitious, with a drive to build a successful career in professional sales? No prior sales experience is required--what matters most is your drive and willingness to learn. Our role offers a clear salary framework that rewards your progress and success, supported by coaching and guidance to teach you the right way to sell.


If you're looking for a role where you can grow financially, be recognised for your hard work, and become a valued member of a dynamic team, we want to hear from you.


We're recruiting full-time, permanent Sales Consultants to join our successful team in Bournemouth. In this role, you'll engage with customers who have directly enquired about Private Healthcare Insurance through AXA Health. You'll listen carefully to their needs, offer tailored solutions, and handle sensitive conversations with empathy--translating complex information into simple, relatable language to build rapport and convert enquiries into sales.


After your initial office-based training period of 12 weeks, you'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

Working Hours & Shift Pattern:

Full time, 37.5 hours per week, Monday to Friday between 9am and 6pm with an early finish of 2.30pm on Fridays, no evenings or weekend.

Career Development:

Career development is an integral part of AXA Health, so as well as offering a competitive starting salary, the opportunity for progression is realistic. Each year, your performance will be assessed and providing you hit the required sales and customer goals, you can move through the eight salary bandings - a maximum of two levels per year.

Induction & Training:

Induction Date: 17th November 2025


When you join us, you'll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. Training starts with a three-week programme and after this you'll join one of our 5 sales teams where you'll receive one-to-one coaching sessions, role play and live listening. Our sessions will help to motivate and inspire you as well as support you with your sales techniques.


At AXA Health, we flourish on a supportive working environment, on open and honest conversations and on regular coaching and development. You will be constantly supported in your role, looking for ways to improve and progress, and to make the most of your skillset.

What you'll be doing:

Engaging with customers on the phone who have expressed interest in Private Healthcare Insurance through our website. Listening carefully to understand customers' needs and motivators, providing tailored cover options to protect their future health. Communicating complex and information clearly and empathetically, handling sensitive conversations with care. Building rapport and trust with customers to enhance their experience. Thriving in a supportive, collaborative environment that encourages teamwork and mutual success.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

What you'll bring:

Experience in a customer facing role, either in person or phone based, is essential. Ability to connect with a variety of people over the phone and via email, translating complex information in a simple way whilst following a call guide. Customer focused, with the ability to show empathy and build rapport, listening and assessing situations quickly whilst conducting yourself in a professional manner. Receptive to regular coaching and feedback given by your managers, taking accountability for your own self-development. Motivated, resilient and ambitious with a determination to succeed. Highly adaptable to change and managing multiple priorities. It would be advantageous to have experience working in a target driven FCA regulated environment.

When applying for this role, you'll be asked to complete several screening questions. Please ensure you answer these carefully, as they are an important part of our shortlisting process. If you are shortlisted, you will be invited to a virtual first-stage interview, which will be held between 11th and 26th September. If successful at this stage, the final step will be an in-person interview at our Bournemouth office, scheduled to take place from 17th September to 10th October.


As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.


This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer:

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive annual starting salary of 30,525. Salary framework with an opportunity to increase basic annual salary to up to 58,650 dependent on performance against business expectations. On target annual performance bonus of 12.5%, with the opportunity to achieve up to 20% . Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). Private health cover. 28 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. Wellbeing services & resources. AXA employee discounts.

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to laura.venables@axa-uk.co.uk.


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Who we are:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.