Job Description

About the job

With increasing demand for the world's leading automotive brand, we are looking to add another member to our team with an outgoing and customer focussed Sales Consultant.

Although automotive experience would be our preference, we are open to all with a willingness to learn and succeed. You may have gained your experience in any other sector, such as Travel, Retail, Hospitality, or something else!

All we ask is that you can use your excellent customer service skills, professionalism, and product knowledge to make every customer's experience memorable, and to exceed their expectations and needs.

If that sounds like you then keep reading!

Role Info:

Sales Consultant

Helensburgh, G84

26,000 - 32,000 basic salary DOE

Realistic target would provide 42,500 total earnings, and is guaranteed pro rata for first 3 months. Potential earnings exceed this and are uncapped.

Pension and Career Progression

We also offer an employee rewards scheme and a free employee support scheme

40h / 5 Day week (including Saturdays)

As one of the leading Toyota Centre's in the UK we are passionate about ensuring our customers are always put first every day, everywhere.

About us:

Helensburgh Toyota is a name synonymous with outstanding customer service, serving customers across Dunbartonshire and Argyll and Bute.

in 2024 Helensburgh Toyota became an Employee-owned company employing over thirty five colleagues across our two sites in Helensburgh. We have been a partner with Toyota for over 40 years. We are consistently ranked as one of Toyota's top dealers for customer care (both Sales and Aftersales) in the UK and are holders of three Ichiban (customer service) awards with the most recent accolade being awarded this year. We were also recently awarded a BRIT (Best Retailer in Town) for both New and Used Car sales, along with the Toyota centre of the year for Toyota's UK network.

We are ranked as a Gold employer within the Best employer in town structure at Toyota.

We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. We strive to deliver exceptional brands and products, in a dynamic environment where we continue to work together as a family. The role would involve heading to Toyota's state of the art factory in Derby for training.

The Sales Consultant role:

As a Sales Consultant, you are responsible for identifying and developing prospects, working with individual customers to build rapport, understand their needs, guiding them towards the most appropriate product, finalising the sale and handover of the vehicle. The most important part is providing excellent customer service at every point in the customers journey.

What a day-to-day might look like:

+ Building rapport and qualifying your understanding of the customer's needs/desires

+ Carrying out telephone prospecting and following up on various marketing activities

+ Maintaining the customer database

+ Coordinating orders and the delivery of vehicles with the Sales Admin department

+ Achieving and exceeding monthly sales targets

+ Maintaining an active part in product training and keeping up to date with latest news in the automotive industry

About you:

+ Excellent communication skills

+ Results orientated

+ Numeracy skills

+ Smart and presentable

+ Enthusiastic about customer service

+ Digitally savvy - you will be working with various technologies and Social Media channels

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

Job Types: Full-time, Permanent

Pay: 26,000.00-49,500.00 per year

Benefits:

Company events Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Referral programme
Application question(s):

Do you live within 20 miles / a 45 minute commute of Helensburgh?
Work Location: In person