Job Description

(STRICTLY NO AGENCIES AT THIS TIME)

ABOUT US

AGM Relocation Ltd, (hereinafter referred to as the "AGM Group") is the parent company and home of some of the industry's most respected moving and relocation companies.

Founded in 1958 Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers)and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer's peace of mind.

Position: SALES CONSULTANT - International Division

We are looking for an enthusiastic

Sales Consultant

to join the - International sales division based in Brandon, Suffolk. Responsible for Engaging directly with customers who express interest in our products or services, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience.

Main Roles & Responsibilities:

Leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendations Attend monthly sales meetings to report personal sales Handle customer concerns with professionalism and resolve issues to ensure satisfaction Ensure paperwork and instructions are clearly defined for others to easily follow Identify customer needs, match them with suitable products or services Follow up all quotations to effectively close sales Build rapport and trust with customers to ensure a positive buying experience Meet or exceed individual and team sales targets and key performance indicators (KPIs) Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-ups Provide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements. Carry out technical CPD by attending seminars and training sessions to actively increase profile and core skills

Experience & Qualifications:

Excellent customer service and organisational skills -

Essential

Previous Sales & Customer Service experience (3 years minimum) -

Essential

Proficient in IT systems, including Outlook, Excel, Word, and PowerPoint, with the ability to quickly learn and adapt to the company's CRM system -

Essential

Strong interpersonal, relationship-building, and networking skills Detail-oriented and methodical with excellent time management abilities Strong analytical skills to assess and interpret data effectively Previous Domestic, European and International knowledge of the Removals industry -

Preferred

Multilingual -

Desirable

Previous international operations experience -

Desirable

Previous logistics, property or estate agency experience -

Desirable

Remuneration & Benefits Package:

Anticipated start date: May 2025 Competitive Salary 30000 - 40,000 (per annum)

DOE

Quarterly paid commission Brandon office base alongside agile working Permanent, full-time 25 days holiday + 8 bank holiday Death in service scheme Company pension Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme. Wellness Programme Initiatives Employee Referral Scheme Career development opportunities 2 x paid volunteer days Company awards & events Free On-site parking
Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Additional pay:

Commission pay
Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Brandon IP27 0NZ: reliably commute or plan to relocate before starting work (required)
Application question(s):

What is your current notice period What are your salary expectations
Experience:

Customer service: 3 years (required) Sales: 3 years (required) Removals & Relocation industry: 3 years (preferred) a similar role: 3 years (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: ABL08