Job Description

As a Sales Consultant at

Reformer Collective London

, you'll play a key role in growing our membership base and representing our brand in one of London's most dynamic wellness environments. You'll be responsible for managing leads, converting prospects, and delivering an exceptional client experience from the first enquiry through to membership.

Day-to-Day Responsibilities

Manage day-to-day

lead flow

: inbound enquiries, renewals, and existing leads. Seek and convert

new business

through successful tours, consultations, and partnerships. Collaborate with the

Head of Membership

on quarterly pricing, messaging, and conversion campaigns. Track, analyse, and report

key performance metrics

weekly: lead flow, conversion rate, and engagement pipeline. Be the

face of Reformer Collective London

, providing a warm, professional welcome to all members and guests.

Maintain accurate CRM records

and follow up consistently with leads and members.

Coordinate with marketing and operations

teams to ensure lead quality, member satisfaction, and retention goals are met.

Support events and activations

designed to drive membership growth and brand visibility.

You Bring

A natural ability to connect with individuals, teams, and brands. Emotional intelligence and intuition - you listen before you sell. A background in

premium fitness, wellness, hospitality, or lifestyle

brands. The hunger and resilience to build something exceptional.

Strong organisational and time management skills

to manage multiple leads and priorities.

Professional communication skills

, both written and verbal

Preferred Experience

Minimum

2 years' experience

in boutique fitness, wellness, hospitality, or luxury sales. Proven ability to

convert leads

,

retain high-value clients

, and

manage a high lead volume

. Experience using CRM or sales tracking software (e.g. Mariana Tek, HubSpot, Salesforce). Track record of achieving or exceeding monthly and quarterly sales targets.
Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 28,000.00-40,000.00 per year

Benefits:

Employee discount
Work Location: In person