Job Description

Are you passionate about luxury interiors and exceptional customer experiences?

Darlings of Chelsea

, the home of handcrafted, high-quality furniture, is seeking a dynamic

Sales Consultant

to join our busy London showroom. This role is your opportunity to work with premium products, build strong customer relationships, and be part of a company synonymous with quality and trust in the interior design world.

Why Join Us?

At Darlings of Chelsea, we pride ourselves on delivering more than just beautiful furniture--we create lasting customer relationships through outstanding service and attention to detail. Here's what we offer:

Exciting Earning Potential:

Base salary with excellent commission opportunities (OTE 33,000-40,000).

Creative Culture:

Be part of a vibrant team passionate about design and craftsmanship.

Supportive Environment:

Benefit from structured training and a collaborative atmosphere where your growth matters.

Your Role in the Showroom

As a Sales Consultant, you'll be the face of our brand, guiding customers through their journey and showcasing our luxurious product range. Your responsibilities will include:

Customer Engagement:

Warmly greet customers in-store and assist with inquiries via phone, email, or online chat, ensuring an outstanding experience at every touchpoint.

Expert Guidance:

Develop an in-depth understanding of our products, from luxurious sofas and corner sofas to beds and homeware, to confidently recommend solutions tailored to customer needs.

Order Management:

Process orders, invoices, and purchase orders with 100% accuracy and timeliness using our tablet/desktop systems.

Showroom Excellence:

Maintain a pristine and inviting showroom environment, ensuring fabric displays, cushions, and marketing materials are beautifully presented.

Customer Journey Support:

Proactively update customers on the progress of their orders, delivery timelines, and resolve any issues or escalations with professionalism.

Collaboration:

Liaise with the admin and supply chain teams to ensure seamless operations and customer satisfaction.

Team Contributions:

Assist the Showroom Manager with additional tasks, ad hoc duties, and holiday cover as required.

What We're Looking For

We're seeking someone who thrives in a fast-paced, customer-focused environment and shares our passion for luxury interiors. You'll bring:

Sales Flair:

Previous experience in a sales or customer service role, ideally within retail or interiors.

Exceptional Communication:

A friendly and professional approach to engaging with customers and team members.

Organizational Skills:

Strong attention to detail and the ability to multitask effectively.

Team Spirit:

A collaborative attitude, contributing to the success of the team and showroom as a whole.

Tech Savviness:

Confidence in using tablets and desktop systems for order processing and communication.

Work Schedule

Monday:

9am-6pm

Tuesday:

9am-6pm

Friday:

9am-5pm

Saturday:

9am-5pm

Sunday:

11pm-5pm

About Darlings of Chelsea

Darlings of Chelsea is a trusted name in luxury furniture, offering an exceptional range of handcrafted sofas, sofa beds, corner sofas, and homeware. Known for our quality and customer service, we're a fast-growing company where every team member contributes to our success.

Ready to Make a Difference?

If you're excited about joining a prestigious brand and being part of a creative, customer-first team, we'd love to hear from you. Apply today to embark on a rewarding career with

Darlings of Chelsea

!

Job Types: Full-time, Permanent

Pay: 22,600.00-23,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Private medical insurance
Experience:

Customer Facing: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person