Job Description

Are you passionate about delivering outstanding customer service and driven by achieving sales targets? We are seeking a Sales Consultant to join our team, where your product knowledge and ability to connect with customers will help guide them towards the right solutions for a great night's sleep. With our comprehensive training programme, you'll quickly become an expert in our products and sales approach, providing every customer with a truly positive experience.

Sales Consultant Role - Customer Engagement & Sales Excellence

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Welcome and engage customers in-store, offering expert advice on sleep wellness and our exclusive product range, including the latest sleep technology. Use your listening and communication skills to identify customer needs and recommend tailored solutions for beds, mattresses, and accessories. Strive to exceed individual and team sales targets through genuine interactions, product expertise, and exceptional customer care. Deliver a seamless, memorable shopping experience that reflects our brand values and commitment to customer satisfaction. Help maintain a clean, inviting store environment, taking pride in merchandising, replenishment, and operational standards. Utilise sales systems and tools confidently (full training provided) to support the sales process and customer journey. Contribute positively as a team member, supporting colleagues, sharing knowledge, and celebrating each other's success.

Skills & Experience - What Makes a Great Sales Consultant?

Previous experience in a customer-facing retail or sales role is desirable, but not essential - we offer full training. Confident, approachable communicator who enjoys building rapport with customers from all backgrounds, with a customer-first attitude. Motivated, results-orientated, and adaptable - able to spot new sales opportunities and handle different customer situations comfortably. Reliable team player who takes pride in delivering high-quality service and achieving sales targets in the right way. Flexible availability to work evenings, weekends, and bank holidays during our peak trading hours (overtime opportunities available). Organised, proactive, and open to trying new approaches to enhance personal and store performance.
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Join an Inclusive & Supportive Workplace Culture

We believe everyone deserves to feel comfortable and valued at work, whatever their background or preferences. Our inclusive workplace ensures you can bring your authentic self each day, contributing to a welcoming and respectful team environment.

Sales Consultant Benefits - Uncapped Commission & More

Competitive base salary with uncapped earning potential through individual and store-based sales commission. Generous staff discounts - save up to 50% on our extensive product range. Health and wellbeing support, including Medicash cashback plans and access to confidential Retail Trust resources. Group Income Protection, Group Life Assurance, and a contributory pension plan (subject to qualifying periods). Flexible annual leave policies, including buy & sell options and enhanced family leave. Ongoing learning & development programmes, with structured career progression opportunities within our growing retail network.

Sales Careers - Apply Now & Start Your Success Story

If you take pride in delivering fantastic service, enjoy connecting with people, and are excited by the potential to earn and grow in retail sales, we'd love to hear from you. Apply today to start your journey as a Sales Consultant and make a real difference to our customers' lives - one restful night's sleep at a time.