Job Description

About You

Are you a people-focused sales professional ready to make a real impact? Join us at McCarthy Stone and help build vibrant retirement communities, guiding customers through one of life's biggest decisions.


We are seeking someone with a proven track record in customer-focused, target-driven sales, ideally with estate agency or housebuilding experience, who combines a strong commercial mindset with exceptional relationship-building, communication, and negotiation skills.


This role is more than sales. You will deliver outstanding customer experiences, connecting with clients, understanding their needs, and guiding them through a major life decision with care and confidence. Success comes from balancing customer needs with business goals, proactively managing your pipeline, and driving measurable results--all while being part of a high-performing, agile team shaping the future of retirement living.

Benefits of joining our sales team:

Financial:

Competitive Salary and lucrative uncapped Sales Commission Scheme Company Car + Mileage paid for Company Pension Scheme Life Assurance Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

Tuesday to Saturday work pattern (Sunday and Mondays off) 24 days holiday (rising to 28) plus Bank Holidays (in lieu) 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation) Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher Colleagues Benefit Booklet with a range of store offers discounts and promotions On-site parking Family Friendly Policies

What You Will Do:

Achieve Sales Success:

Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.

Tailored Customer Experience:

Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.

Exceptional Presentation:

Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone's offerings.

Community Engagement:

Foster relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.

Collaborative Efforts:

Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.

Compliance & Knowledge:

Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

Why You will Enjoy Working With Us:

Be part of a

high-performing, customer-centric team

that exceeds targets and cultivates community spirit.

Innovate

and

grow

with us through continuous professional development and learning opportunities. Engage in a role where

no two days are the same

, from managing off-plan sales to nurturing relationships.

What We are Looking For:

Experience in a

customer-centric sales environment

, with a proven track record in a target-driven setting. Strong

commercial acumen

, organisational skills, and proficiency in tools like

Salesforce

and

Microsoft Office

. Excellent

communication

,

negotiation

, and

objection handling

skills. A team player who thrives on

collaboration

and

community engagement

.
At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

#LI-DNI


As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.


We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.


We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list!