Job Description

Sales Consulting Assistant

We're looking for a motivated individual with a passion for business and a desire to grow professionally in an international environment. This entry-level role offers excellent opportunities to gain hands-on experience in sales, customer service, and business operations. You'll work closely with global clients across various industries, with full support from a team of technical engineers to assist you in providing first-line technical support. Training and guidance will be provided to help build a strong foundation in business operations.

Key Responsibilities

Interact with a wide range of clients, from individuals to large corporations and resellers, both in the UK and globally Build and maintain strong customer relationships by handling enquiries via phone, email, and in-person meetings Conduct customer profiling, deliver PowerPoint presentations, and demonstrate products based on customer interests (note: this is a support role with no sales targets) Manage and follow up on both large and small customer accounts by responding to enquiries and preparing quotations Enter and update customer orders and enquiries into the ERP system to track progress and schedule follow-ups Coordinate installation and delivery processes by liaising with customers and subcontractors Follow existing business processes and contribute feedback or ideas for improving efficiency Support marketing efforts including content for the website, Google Ads, and social media campaigns

Working Hours

Full-time - 37.5 hours/week (Monday to Friday, 9:00am to 5:00pm)

Salary

21,600 - 25,200 per annum
(Equivalent to 1,800 - 2,100 per month)

Candidate Profile

Preferred Skills:

Tech-savvy and comfortable picking up technical knowledge Strong written and spoken English Organised and able to manage multiple tasks and deadlines Great attention to detail and accuracy Team player with a logical, problem-solving approach Professional communication and excellent phone manner Experience or knowledge in IT is advantageous Proficiency in modern foreign languages (e.g. French, Spanish) is a plus
Personal Attributes:

Friendly, approachable, and confident Highly motivated and eager to learn Reliable and self-disciplined Willing to take part in different aspects of the business
Education & Qualifications:

5 GCSEs or equivalent, including Maths and English Diploma or Degree in Business Studies is preferred, but all backgrounds are welcome Fresh graduates are encouraged to apply Flexible working arrangements available for young parents

Why Join Us?

Competitive salary Company pension scheme 28 days of annual leave (including 8 bank holidays) Learning and career development opportunities On-site parking available Easily accessible via public transport (close to Guildford train station and bus stops)

About FootfallCam

Founded in 2001, FootfallCam is a UK-based technology company focused on delivering cutting-edge hardware and software solutions globally. Our diverse product portfolio includes people counting systems for retailers (footfallcam.com), smart mirrors (magicmirror.me), nursery webcams (nurserycam.co.uk), and web design services for the childcare industry (nurseryweb.co.uk). With offices in the UK and the Far East, we are a small but fast-growing company making a big impact worldwide.

Work Location:

In-person (Guildford, GU1 1UY)

Remote Work:

Not available

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 1,800.00-2,100.00 per month

Benefits:

Casual dress On-site parking
Schedule:

Monday to Friday
Work Location: In person