Job Description

Reports to:

Product Commercialisation Manager

Job grade:

B

The successful candidate will:

Provide support to the Sales team, including:


Action enquiries/requests received in the salesupport@lionelhitchen.com and the info@lionelhitchen.com email inboxes Process sample and quote requests for prospects, in liaison with Account Managers Manage relevant parts of the Onboarding process for new customers Manage the department's WCM action tracker liaising with SMT members as required Manage the ACORN (infrequently manufactured products) log process for reinstating products for sample/sale Assist with gathering samples & collateral for customer presentations Assist with organising events and exhibitions Issue the 'Standard and delisted Products list' information to the distributors and sales team. Send out Specifications and SDS sheets as requested. Assist with documenting the department's SOPs (Standard Operating Procedures), risk assessments and training matrix Arrange travel bookings, dinners and lunches for the sales team, customers and distributors. Provide the department with reports when requested

Essential criteria:

Excellent working knowledge of MS Office (Word, Excel, Powerpoint, Outlook) Customer Services or Sales Administration experience Excellent organisational and prioritisation skills Ability to work effectively using internal databases and reporting systems Excellent communication skills with friendly and professional telephone manner Accuracy, precision, attention to detail Enthusiasm, self-motivation and a "can do" attitude, with the ability to manage own workload effectively Flexibility and willingness to carry out a variety of urgent and routine tasks Excellent literacy and numeracy skills

Lionel Hitchen will always acknowledge your application, if you haven't heard from us within 72 hours, there might be a problem in your application coming through our server. We haven't ignored you, call reception on 01962 760815 to let us know that your application has been sent.



Please note that you must be eligible to work in the UK to apply for any of our positions.