Job Description

Company Description

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.


Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.


The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team. As a Sales Coordinator, you will play a crucial role in supporting our sales department's operations and contributing to the overall success of our organization. This position offers an exciting opportunity to work in a fast-paced, customer-focused environment while developing your skills in sales and administration.

Assist the Sales Managers in managing day-to-day operations, including preparing sales presentations, proposals, and reports Maintain and update client databases, ensuring all information is accurate and up-to-date Schedule meetings, coordinate appointments, and manage calendars for the sales team Prepare and distribute internal sales reports, track sales performance. Handle incoming inquiries for group and individual bookings, directing them to the appropriate Sales Manager Organize and maintain filing systems for sales contracts, agreements, and correspondence Support the sales team in coordinating bookings and events, ensuring all client requests are promptly addressed Process contracts, client information, and booking details in the organization's management and CRM systems, ensuring accuracy and completeness Act as a liaison between the sales team and clients, ensuring timely responses and follow-ups to all inquiries Assist in the preparation of marketing materials, such as brochures, sales decks, and promotional emails Coordinate with other departments to ensure smooth execution of sales-related activities and special requests Provide support during sales events, trade shows, and client meetings as required Track and monitor client feedback, ensuring follow-up actions are taken as needed

Additional Information

Let's take a look at the benefits you will receive from us.

Free night stays in our UK hotels and 30% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality Pedal your way to work with our Cycle to Work Scheme Take care of your vision with our Eye Care Voucher Enjoy extra holidays every year Plan for your future with our Pension Scheme Explore Merlin Entertainment with our exclusive discount Celebrate your birthday with our special Bonanza Savor the Accor Dining Experience at our hotels/restaurants Seize development opportunities through Accor Academy Prioritize your well-being with VIVUP Plus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands. And much more awaits you...

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