Job Description

The Role

This is a fantastic opportunity for someone who wants to be part of a business with real growth potential. You'll be at the heart of our commercial team -- supporting sales activity, ensuring smooth customer communication, and helping to keep everything running efficiently behind the scenes.

Key Responsibilities:

Liaising directly with customers and prospects to provide excellent service and support Preparing and processing customer orders, delivery notes, and quotations Answering incoming calls and managing day-to-day sales enquiries Dealing with suppliers -- requesting quotes, raising purchase orders, and following up deliveries Completing and maintaining new supplier and customer forms Setting up new accounts and maintaining records accurately within our ERP system Providing administrative and commercial support to the Sales Director Assisting with general sales reporting and communication

About You:

We're looking for someone who is:

Highly organised, detail-oriented, and efficient A confident communicator -- both on the phone and by email Able to juggle multiple tasks and prioritise effectively in a fast-moving environment Comfortable with Microsoft Office (Excel, Word, Outlook) and ideally familiar with ERP or CRM systems Keen to grow and develop as the business expands -- with the drive to take on more responsibility over time

Why Join Us?

At Severn Packaging, you won't be just another employee -- you'll be part of a small, growing team where your contribution really matters. This role offers genuine long-term opportunities to develop as our business scales, with the potential to shape your own future within the company.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Flexitime On-site parking
Work Location: In person