Job Description

Sales Coordinator - Thetford

We have an exciting opportunity for a Sales Coordinator to join the team in Thetford. This is a brilliant opportunity to join a business that will fully invest in your training and development.

As a Sales Coordinator, you will work as part of the sales and admin teams in processing sales transactions efficiently and accurately, monitoring and evaluating transport cost controls, responding to enquiries and delivering an excellent service to our customers and suppliers at all times and carrying out daily administrative tasks within the branch.

The role will involve:

Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately Maintaining content and accuracy of sales daybook Responding to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders Liaise with suppliers on schedules for incoming goods for specific orders Liaise with the Transport Manager to advise customers of any alterations to delivery schedules Assess best and cheapest method of transport when scanning orders (48hr etc.) Checking transport invoices, querying any discrepancies/chasing credits/claims Take on export orders and transport Back up for in-putting of M4 orders Enter consignments onto transport system & transport invoices onto transport spreadsheet Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing Produce delivery notes and place into system for despatch as required Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies With appropriate authority, process sales credit notes similarly to invoicing Liaise with central credit control to process customer account applications, informing relevant branch personnel of the outcome of each application Process sales quotations from drafts provided With appropriate authority, complete monthly petty cash returns Maintain branch filing and paperwork systems Assist with periodic stock takes where required. Any other duty reasonably requested by management

About you:

You will ideally have some customer service experience Strong communication skills both written and verbal Proficient with IT, particularly Excel, Word and Outlook Good attention to details and able to manage your time Able to adhere to Health & Safety standards

In return you will be offered:

Competitive salary with yearly reviews Yearly bonus scheme Staff discount On-site parking Salary Sacrifice Pension Scheme (optional) Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum Long Service Awards Discounted rates on Private Health Care and Simply Health Cash Plans Eyecare Vouchers Wider Wallet Discounts Encon Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise

If this sounds like a role you would be interested in please don't hesitate to apply!

#INDMP

Job Types: Full-time, Permanent

Additional pay:

Yearly bonus
Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Day shift Monday to Friday No weekends
Ability to commute/relocate:

Thetford: reliably commute or plan to relocate before starting work (required)
Experience:

Customer Service: 1 year (preferred)
Work Location: In person