Job Description

Sales Co-ordinator

Precision technology suppliers play a crucial role in the manufacturing industry by providing high-quality components and solutions.

We are a leading global supplier of industrial stainless steel products, offering a wide range of metric and inch products. We are known for our fasteners, nuts, bolts, screws, and more.

Our growth has been powered by a commitment to listening to customers, refining processes, and maintaining the highest standards of quality.

We're looking to recruit a driven and dynamic & Sales Co-ordinator on a permanent basis to join our team based at in Walsall (WS2 8DQ)

The Role

Reporting into the Sales Manager, your role will be to look after and develop sales accounts to optimise orders placed and offering good customer service.

Key tasks include:

Answering of incoming sales call in a timely manner Responding to Email enquiries in a timely manner Maintaining database of customer contact information Developing and sustaining long-lasting relationships with customers based on trust and respect Calling potential customers to explain company products and encourage purchases Answering customers questions and escalating complex issues to the relevant departments as needed Developing in-depth knowledge of company products Meeting planned sales goals Making cold calls or reaching out to new prospects Handling complaints and negotiations Assisting colleagues and covering accounts when required Staying current on company offerings and industry trends.

The Candidate

Ideally you will have a background within sales, though this is not essential as full training will be provided. You must have experience in the use of Microsoft Word, Excel and Outlook and have a good standard of numeracy and literacy.

You will need to be self-motivated, have excellent communication skills both verbal and written, in order to be able to communicate and build good relationships with both external and internal customers. You will need to be able to work to deadlines and remain focused at all times.

Working hours will be 42.5 hours per week Monday to Friday.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: SC/PERM/BBP