Job Description

The role would be suited to someone who is works well under pressure, well organised, proactive person that is a team player with the willingness to learn. We're a close-knit team so you'll have the support in branch and training will be provided

The Main Duties:-

Answering high volume of phone calls for various parts of the business Processing orders Manging 4 busy email inboxes Raising and following up quotations Stock enquiries Organising/ arranging deliveries Responding to customer inquiries and provide information about products or services via phone and email Keep customers updated on the status of their order Working on an in house system, maintaining databases as needed Sourcing new leads

The ideal candidate will:

Has previous experience in customer service/ sales order processing role Ability to prioritise workload and work to deadlines Have a good work ethic and attitude Be well organised with a strong attention to detail

Ideal Experience:

Proven experience as a Sales Administrator or in a similar administrative role Knowledge of CRM software Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Excellent communication and interpersonal skills Detail-oriented with a high level of accuracy in data entry and record keeping Ability to work independently as well as collaboratively in a team environment

37.5 hours p/w - rotating shift pattern Monday - Friday 8am - 4pm / 9am -5pm

Benefits:

On-site parking Company pension Employee discount Casual dress on Fridays 23 days annual leave per year + bank holidays (Christmas closure - please note some days A/L are used for this)
Job Types: Full-time, Permanent

Pay: 24,000.00 per year year

Benefits:

Company pension Employee discount Free parking On-site parking
Job Types: Full-time, Permanent

Pay: 24,000.00 per year

Benefits:

Additional leave Company pension Employee discount Free parking
Schedule:

Day shift Monday to Friday
Application question(s):

Do you have access to a vehicle and drive What is your current notice period/availability to start
Work Location: In person