Job Description

About Us:

Tile & Bathroom Mountain is a leading provider of high-quality tiles and bathroom products, committed to delivering exceptional service and value to our customers

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About the Role:

We are looking for a dynamic and confident individual to join our Sales Team. As a Sales Team Member, you will play a crucial role in engaging with customers and providing exceptional service. This position offers a fantastic opportunity for individuals interested in developing their skills in a sales and service role.

Key Responsibilities:

Outbound Calling:

Reach out to customers who have received product samples, ensuring they have received the samples and offer to send additional samples if required.

Customer Engagement:

Build rapport with customers to understand their needs and preferences, and assist them in identifying suitable products and services.

Sales Quotes & Discounts:

Work with customers to generate accurate sales quotes and explore potential opportunities for offering discounts where appropriate.

Inbound Sales Support:

Manage inbound calls from customers with inquiries, offering professional support and resolving issues as needed.

Email Communication:

Respond promptly to sales-related inquiries, send quotes, provide product advice, and offer alternative sample options via email.

Collaboration:

Work closely with the rest of the sales team to share customer feedback and insights, ensuring a smooth and effective sales process.

Key Requirements:

Exceptional communication skills, both verbal and written Comfortable building relationships and engaging with customers over the phone and via email Strong organizational skills and attention to detail A positive attitude, self-motivated, and eager to learn Previous experience in sales or customer service is an advantage, though not essential Ability to work well both independently and as part of a team

Who Should Apply?

This role is open to all external candidates with a passion for sales and customer service. If you are looking for a new challenge and have the enthusiasm to engage with customers, we encourage you to apply! We are particularly interested in candidates who are eager to grow and develop within the sales function.

Why Join Us?

This is an excellent opportunity to work within a collaborative and supportive environment, where your contributions will make a direct impact on the success of our business. If you're ready to take the next step in your career and develop your skills further, we'd love to hear from you.

Job Type: Full-time

Pay: 25,396.80 per year

Benefits:

Employee discount Free parking Referral programme
Experience:

Customer service: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person