Sales / Customer Service Representative

Lewes, ENG, GB, United Kingdom

Job Description

We are a small, dynamic office selling identification products and services to the veterinary and pet market for over 30 years. We are looking for a highly motivated sales person to join our friendly sales team in South Chailey.

Applicants should be customer service orientated, have a polite persuasive telephone manner, and be able to work on their own initiative as well as take instruction. A knowledge of sales techniques would be an advantage, although training will be given.

As you will be a first point of contact for our company, the ideal candidate will be confident, professional and have a great telephone manner.

You will be responsible for contacting prospective customers to generate new leads and sales.

Your role will also include assisting existing customers with placing new orders, resolving any queries they may have and playing a vital part in the customer care process.

Working hours are 9-5:30 Monday-Friday, based in our office in South Chailey. Due to the rural location own transport is essential.

Responsibilities may include :

Outbound calling - warm and cold calls Answering incoming telephone calls and handling customer enquiries Handling emails and outbound marketing communications Contacting existing customers as part of our customer care programme Attending a small number of commercial exhibitions
Full product training will be given but the following attributes and skills would be an advantage :

Proven sales experience Experience of Microsoft office (or similar) and Sage Accounts Good command of the English language, both written and verbal Customer service skills, with a polite telephone manner Attention to detail
Job Type: Full-time

Pay: 12.50 per hour

Benefits:

On-site parking
Education:

GCSE or equivalent (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4065440
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Lewes, ENG, GB, United Kingdom
  • Education
    Not mentioned