Job Description

We're looking for an exceptional sales leader to head up our

Strategic Accounts Team

a high-performing team focused on Quadient's largest and often most complex customers. This team partners with purpose: building trusted, long-term relationships, navigating complexity, and unlocking new growth opportunities across our intelligent communication, automation, and mail solution portfolios.


As the Strategic Accounts Sales Leader, you'll drive engagement at executive level, shape account strategy, and coach your team to expand Quadient's footprint within a defined portfolio of major clients. You'll bring structure, creativity, and commercial rigour to how we manage and grow these key relationships -- acting as a

catalyst for channel growth and cross-solution collaboration

across the business.

Your role in our future

Lead and develop a team of experienced Strategic Account Heads and facilities management business managers clients and their customers, ensuring a culture of accountability, collaboration, and continuous growth. Drive the execution of strategic account plans that deliver retention, expansion, and cross-sell growth across multiple Quadient solution lines. Champion and coordinate cross-selling of Quadient's CXM, DCS and LOCKER solutions, ensuring the team works seamlessly with our mid-market and public sector field sales teams to identify and qualify opportunities. Oversee how Business Managers initiate and progress opportunities -- from discovery through to alignment with CXM/DCS and LOCKER solution experts and Professional Services as deals gain momentum. Foster productive and profitable partnering across teams and functions, leading both through direct management and influence to create alignment and shared success. Build and maintain executive-level relationships within customer organisations, aligning Quadient's capabilities to each client's strategic priorities. Partner closely with Product, Marketing, Sales Enablement, and Customer Success to coordinate complex solution sales and drive long-term value creation. Establish governance and cadence for account reviews, opportunity management, and forecast accuracy. * Represent the voice of strategic customers internally, influencing how Quadient evolves its go-to-market approach and ensuring our strategic accounts remain at the centre of our growth strategy.