Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Sales Engagement Manager - Assistant Vice President - English!
This role ensures Genpact's steady revenue stream growth from existing accounts. You will be either leading existing relationships with key clients or develop newer client relationships. Thus, you will drive growth and give to top-line growth.
Responsibilities
Understanding customer needs and translates them into gaining proposals for Genpact and its customer.
New growth deals in customer account per pre-agreed targets - Meet and surpass Operating Plan (OP) numbers
Understanding the market place and the competitor offering; drive strategic sales initiatives for Genpact
Demonstrating and crafting networks that result in potential opportunities/leads in the customer's organization globally - understanding what competition is offering
Connecting at CxO level in the customer organization; build/maintain relationships that enable higher customer happiness (measured via NPS survey system) and delivered business impact.
Providing insights on what is happening on customer's financials and drive business strategies within operating teams to add value to the customer
The building, running and handling the governance around the customer and Genpact communication enabling better visibility, clarity, and partnership within the relationship.
Efficient construct and tell a compelling and clear story around the value proposition both orally and in presentations
Cross-selling all Genpact products to the customers and drive higher growth penetration.
Becoming a key intermediary between the global delivery team and the customer
Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical
Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry connects in relation to the customer and customer industry
Playing a key role in providing timely and high-quality RFX responses
Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability.
Providing Market Intelligence for costing on proposals
Partnering with Genpact offshore delivery teams to build effective deal solutions
Qualifications
Minimum qualifications
Proven experience of managing clients and doing end to end deals. Shown success in driving higher growth penetration with deals of $5M TCV or larger
Relevant years of services business experience with
Relevant years as an account manager at a strategic level
Fortune 500 company experience
MBA or advanced degree in a related field
Strategic consulting expertise or practice at a large consulting firm
Program Management experience
Preferred qualifications
Experience with working in/for Media, Publishing and Entertainment sector industries/clients
Experience of working in Big 4 / other Consulting firms
Experience and cultural resourcefulness to work across countries and succeed in a global organization
Good oral and written communication skills and executive presentation skills in English
Ability to interface at all levels of an organization (including senior leaders in a variety of functions)
Sound financial & commercial Business Understanding
Why join Genpact?
Lead AI-first transformation - Build and scale AI solutions that redefine industries
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required