Job Description

At Maintel we're focused on delivering outcomes - not technology. We partner with some of the world's leading technology companies and wrap around the skills and services from our professional and managed services teams, to help our customers achieve their goals.

We are a fun, dynamic company with a team of over 400 people who are passionate about what we do - providing cloud communications and managed services solutions.

We are looking for like-minded people who share our enthusiasm and want to be part of an innovative, fast-paced environment.

About the role

We are seeking a motivated and detail-oriented Sales Engineer to join our well-established architecture team. In this role you will support the design, documentation and costing of solutions across our three pillars: UCaaS, CCaaS and Security & Networking.

This is an ideal opportunity for someone early in their sales engineering career preferably with a background in computing, systems engineering, or solution design for Telecoms or Contact sectors who wants to grow into a Solution Architect rol

Role Objectives

As a Sales Engineer, you will work closely with Solution Architects and cross-functional teams to gather & translate business requirements into robust, high-level technical designs. You will play a key role in supporting the Solution Architecture team and enabling the sales team to achieve targets, while ensuring all solutions meet agreed minimum margin thresholds.

Your responsibilities will include producing detailed technical documentation such as Bills of Materials (BoMs), schematics, and high-level design overviews. You will design solutions that not only meet customer needs but also follow manufacturer guidelines, industry best practices, and internal design standards.

What will you do?

Assist in designing data networking, collaboration and Customer Experience solutions including LAN, WAN, Cloud based video, audio chat, automation & AI solutions. Contribute to technical design documents, solution diagrams and blueprints. Analyse business and technical requirements to ensure solutions meet customer needs and enterprise standards. Produce cost base associated with the technical designs. Collaborate with engineering, operations, commercial and sales teams throughout the solution lifecycle. Participate in technology evaluations, proof-of-concepts (POCs), and vendor assessments. Remain current with industry trends, emerging technologies, and best practices in data, voice and CX. Deliver dashboard/Admin platform demos to customers. Maintaining and updating the CRM tracking tool (Salesforce.com) and assigning jobs to relevant resources.

What are we looking for?

Candidates should be highly IT literate with proficiency in using Microsoft Office productivity and automation tools Excellent written and verbal communication skills are essential. While not essential, basic knowledge of cloud platforms (AWS, Azure, or GCP), data networking concepts, VLANs, VoIP and Visio is advantageous

The role demands:

A collaborative attitude, a desire to learn and improve. Problem-solving mindset, adaptability and the ability to prioritise and manage multiple tasks under tight deadlines using initiative

Experience & Qualifications

Applicants are expected to have a degree-level education, preferably in business or technology-related fields

What we offer

Mentorship and training to advance your sales engineering career. Exposure to cutting-edge technology projects and enterprise environments. Collaborative, inclusive, and innovative work culture. Competitive compensation, benefits, and professional development opportunities.

Equal Opportunities

Within Maintel we're proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike.

We are all unique in ways you can and cannot see, and we aim to attract, develop and nurture talent to continue to make Maintel a great place to work.

We have fully embraced hybrid working and this has been implemented across all of our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles.

Maintel do not accept unsolicited CVs. Any unsolicited CVs sent by your company to us - that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy - will be considered by us to be a "free gift", leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate's services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate's details also be submitted by any other party.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Life insurance Referral programme Sick pay Work from home
Work Location: Hybrid remote in London EC3A 2BG