Job Description

Overview

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. Our industry-leading Sales & Marketing Team has become known for its ability to maximize the hotel\xe2\x80\x99s profitability while delivering impeccable, perfectly-executed experiences for our guests.

1 Hotel, Mayfair is in search of a seasoned and highly ambitious, Sales Executive, Entertainment and Corporate to ensure the Hotel is positioned, through strong relationships with key corporate accounts, music and touring companies, film and production, studios and all key 3rd party agencies and travel management companies.

To achieve this, we need to be driven, passionate, to believe in our mission, and to be excited about the journey we\xe2\x80\x99ve started. You are the heart and soul of 1 Hotel Mayfair and it\xe2\x80\x99s you that will make our hotel so special. We recognise that team members at all levels need to be empowered and engaged to be able to deliver exceptional service to our internal and external guests. We want you to feel valued, so as well as investing in our hotel, we\xe2\x80\x99ve committed to investing in you and your long-term career development. Because we believe that 1 Hotel Mayfair can offer much more than just a job.

It is your chance to be part of something truly special and ground-breaking on the luxury hospitality market in central London and Mayfair.

Key responsibilities include:

• Lead the Corporate Market and drive minimum fair market share of room nights and revenue to ensure maximum yield in line with hotel budgetary objectives.
• Maintain valid call objectives and relevant sales action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
• To negotiate corporate rates within the guidelines set by the Director of Sales and Director of Revenue and monitor their production monthly.
• To ensure all negotiated are loaded correctly in PMS system and GDS system with support from Director of Revenue
• To have close collaborative relationship with Reservations Associate to ensure wherever possible, room and suite enquiries are converted
• Lead the Entertainment market and drive minimum fair market share of transient, group room nights and revenue as well as event revenue in line with sales budgetary objectives
• Responsible to manage, build strong relationships and drive transient, group rooms and events across all sub-categories of Entertainment segment:

Music | Record Label companies
Film Studios | Direct Press & PR (junkets)
Music & Touring 3rd party Agencies
Film & Production 3rd party Agencies * To have close collaborative relationship with Director of Revenue for all group (8+ rooms) enquiries, special long stays, and all signature suite bookings to drive right rates

• To have very close collaborative relationship and consistent communication with the Head of Groups & Events as well as the Groups & Events Coordinator as these two positions will handle all corporate group and event requests from enquiry to invoice stage.
• Only where applicable and needed, to support Head of Group & Events on site inspections with closing of enquiries to deliver budgeted revenues and meet, exceed personal quotas
• Remain flexible and will require to have hands on approach to enter all information related to transient reservations in PMS system, complete rooming lists for groups, etc

Qualifications

About you...

• Passionate sales Executive with 3+ years of progressive corporate & entertainment sales experience in an upper upscale and/or luxury environment.
• Proven ability to develop the entertainment sales tactics and strategy in collaboration with the Director of Sales
• Polished presentation skills, exceptional follow-up capabilities and great business development acumen.
• A post-secondary diploma or degree preferred.
• Technically savvy and familiar with hospitality sales systems.
• Flexibility to meet the demands of a 24-hour operation.

About us\xe2\x80\xa6

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Retirement Planning
• Paid Personal Days
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

SH Hotels & Resorts