Job Description

Additional Information

Job Number

25093159

Job Category

Sales & Marketing

Location

Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1EN

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Position Summary

The Sales Executive executes the merchandising of group, contract, business transient and/or extended stay sales opportunities by using Marriott's sales information systems and technology. The Sales Executive serves as the point of contact between customers, GSO Sales Managers/Directors and the properties. In this role, the Sales Executive utilises sales techniques to maximize revenue and build customer loyalty.

Scope

The Sales Executive - Global Sales Organisation provides support to the GSO.

Location requirements: The Sales Executive - Global Sales Organisation is to be located at the London office. Travel Requirements: There is occasional (<10%) business travel Language Requirements: English (fluent with business proficiency), Additional language skills preferred

Expected Contributions

Managing Work, Projects and Policies

Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via telephone, email and SFAWeb|CI/TY. Leads and follow-up communication from hotels will be generated through SFAWeb|CI/TY. Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale. Generate contracts to finalize sales transactions. Ensure business is transitioned to designated property appropriately and in a timely manner for proper service. Provide service to customers to grow account share on behalf of MI, across the enterprise. Participate on project and account teams, executing activities that support strategic account management and team-based sales models. Join sales managers on sales calls, as appropriate. Provide sales program/event coordination (e.g. Meetings Excellence, sales missions, trade shows), reporting support, and/or general administrative support, as needed.

Maintaining Business Goals

Establish and maintain complete and up-to-date lead response information in SFAWeb|CI/TY and alternate information systems to ensure accurate reporting. Assist with the closing of business opportunities to ensure team and departmental goals are met. Generate and organise sales reports utilising internal data systems (e.g. SFAWeb|CI/TY, MRDW). Support operating budgets and venue targets to support the GSO business plan. Monitor and evaluate GSO office processes and procedures; recommend improvements as necessary.

Demonstrating and Applying Discipline/Functional Knowledge

Use standard software applications such as MS Office, SFAWeb|CI/TY, MRDW, etc. Act decisively to recover from mistakes. Know how to develop/propose/initiate solutions and when to involve a leader. Act independently to improve and increase skills and knowledge.

Contributing to Teams

Navigate the MI organisation to achieve collaboration by leveraging relationships and knowledge. Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organisation. Work effectively in a virtual team-based environment.

Additional Responsibilities/Competencies

Prepare, edit and proofread written documents to ensure accuracy and completeness. Express oneself clearly, concisely, and effectively through written and verbal communications. Approach opportunities with a positive, open mind. Display creativity and innovation to identify opportunities to improve departmental processes and programs that will enhance team productivity and/or business results. Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards. Maintain confidentiality of proprietary materials and information. Perform special projects and other duties, as assigned.

Others

Performs other duties as assigned to meet business needs as well as to ensure teamwork Complies with Marriott Hotel Limited Regional Office policies and procedures
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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