Job Description

We are looking to recruit an office-based Sales Executive to handle incoming enquiries, generate estimates/invoices, enhance sales and assist our marketing department. FASTSIGNS Kingston creates custom signs and graphics for businesses of all sizes; due to the bespoke nature of our products, we require someone with the ability to understand metric and imperial measurements, and who can also provide outstanding customer service and has the ability to prioritise tasks and good interpersonal sales skills.

Responsibilities include, but are not limited to:

Answering enquires via telephone, email, website forms and face to face walk ins

Creating and following up estimates

Organising, and occasionally attending, site visits

Liaising with departments to ensure jobs are completed in a timely manner

Ordering materials

Managing customers expectations by keeping them updated on their order progress

Working with the Marketing department to assist with social media posting and blog writing

Identify target customers using proven company research techniques

Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email

Follow up on new leads and referrals resulting from telephone, marketing, email activity and social media

Conduct post- completion follow-ups with customers to ensure they are satisfied with their order

Using your developed signage knowledge to advise customers on the best solution for their needs

Carrying out administrative work

Prepare sales reports for weekly and monthly sales meetings

If you have a strong work ethic, enjoy working as part of a growing team and have the relevant skills and experience to thrive in this role, then we would love to hear from you.

Competitive salary dependant on experience

Job Types: Full-time, Permanent

Schedule:

Monday to Friday No weekends
Experience:

Customer service: 3 years (preferred) Signage: 1 year (preferred)
Licence/Certification:

Driving License (preferred)
Work Location: In person