Job Description

Job Summary

We are seeking a dynamic and results-driven Sales Executive to join our team. The successful candidate will be responsible for developing new business opportunities and maintaining strong relationships with existing clients. This role offers an exciting chance to utilise your sales expertise in a fast-paced environment, contributing to the growth of our organisation. Fluency in English and Spanish, along with excellent communication skills, are essential for success in this position. The role involves engaging with clients through B2B sales and telemarketing activities, leveraging CRM software such as Salesforce to track and optimise sales processes.

Responsibilities

o Build and maintain good relationships with customers, helping them with reservations, group bookings, and any questions they may have. Work with management to understand what customers want and help improve the restaurant's services. Make sure customers have a positive experience from their first enquiry until after their visit. Promote the restaurant's menu, special offers, private dining, and event packages to increase sales. Advise customers on menu options, packages, and costs based on their needs. Update supervisors regularly on sales progress, targets, and customer feedback. Handle customer complaints or issues quickly and professionally. Keep track of sales activities and support plans to achieve or exceed targets. Manage expectations around booking availability, seating arrangements, and customer requirements. Maintain good knowledge of the restaurant's menu and services to help guide customers. Encourage strong product knowledge within the team to improve customer communication. Identify opportunities to improve sales, bring in new customers, and adjust strategies when needed.

Requirements

Minimum 2 years' experience in a similar role. On the job training provided. Degree qualifications preferred. Other qualifications considered. Skills: a) Negotiation b) Customer service c) Record keeping d) Strategy
Job Type: Full-time

Pay: 40,000.00-41,700.00 per year

Work Location: In person