Job Description

Job Ref:

ILH6039

Branch:

11 Cadogan Gardens

Location:

11 Cadogan Gardens, Chelsea

Salary/Benefits:

Competitive Salary plus tronc

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

19/09/2025

Closing date:

02/11/2025

Responsibilities of the Sales Executive

Proactively manage and drive sales in both the corporate and leisure markets. Focus on securing new corporate accounts and successfully converting both leisure and corporate groups. Confidently plan and execute sales activities, including research, telesales, site/hotel tours, entertaining, and client roadshows. Fully versed in the full product knowledge of 11 Cadogan Gardens and The Chelsea Townhouse in order to be able to represent both properties confidently to potential clients. Be a natural ambassador of 11 Cadogan Gardens, The Chelsea Townhouse and Iconic Luxury Hotels. Provide accurate reports on weekly activities and contribute to monthly and annual business reports. Take full ownership of ensuring that Salesforce is up-to-date with all feedback and notes, including follow-ups on leads, calls, and appointments, while maintaining well-organised client records.

What's In It For You?

Monthly service charge 29 days of annual leave, including bank holidays Regular team gatherings and appreciation events Complimentary team meals Exclusive team rates and friends family rates at our Iconic Luxury Hotels Exclusive team rates with Relais Chateaux properties worldwide Exclusive team rates with London Regional properties worldwide Discounts on spa treatments and products Discounts on all food beverage offerings including the Cookery School at Chewton Glen Special gifts based on length of service Team referral programme Health cash plan Complimentary dry cleaning Access to our employee assistance programme ...and so much more.

Overview of the Role

As Sales Executive, you will be responsible for liaising with clients across all market segments, including Group, Leisure, and Corporate. You will play a key role in nurturing relationships, coordinating activity, and ensuring that opportunities are maximised across both properties in line with business objectives.



A particular focus of the role will be supporting Group business, working in collaboration with the ILH Group Events team. You will assist with the coordination of site visits, fam trips, and the welcoming of VIPs and group organisers, acting as a professional and engaging point of contact on property.



Alongside client-facing duties, the role carries important administrative responsibilities. You will maintain accurate records of accounts and activities through Salesforce, and help monitor business performance and market trends using platforms such as Agency 360 and STR.



This position offers the opportunity to build your sales expertise within a supportive team environment, while playing a visible part in the commercial success of two iconic Chelsea properties.

Desirable Qualities - Sales Executive

Previous sales experience within a luxury 5-star hospitality environment Strong background in managing multiple accounts and handling high-volume client portfolios Ability to thrive in a fast-paced, dynamic, and ever-changing market Charismatic, personable, and driven with a proactive, can-do attitude Exceptional relationship-building skills with clients, partners, and colleagues alike
If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear form you!



11 Cadogan Gardens is a truly iconic 19th century boutique hotel in the heart of fashionable Chelsea. Behind its traditional Victorian facade lies a wealth of tradition, heritage and intrigue. This unique London hotel prides itself on giving guests a quintessentially British experience that exceeds every expectation.