Job Description

1.Job Details:

Job title: Sales Executive

Contract: Temporary/Maternity Cover (6 months, from 24/11/25)

Location: Manchester

Manchester Salary: 26,442.65

2.Job Purpose:

Could you be our next Sales Executive?

As our Sales Executive, you will be the first point of contact for students starting their dwell Student Living journey and will act as an ambassador for our brand, both digitally and physically. From answering prospective student queries about all of our UK accommodation sites, to arranging viewings for their ideal room, the Sales & Marketing team do it all.

To help students along their dwell journey, you will be communicating with them via phone calls, emails and monitoring the website live chat, meaning we need someone who is flexible, positive and enthusiastic about sales.

We are also searching for someone who can turn leads into sales, as well as retaining current residents, so you must be friendly and confident in your approach.

3.Job Accountabilities:

About the job:

Working under the Deputy Sales Manager, you'll be responsible for handling sales enquiries for all of our UK properties. The main job of the team is to ensure all properties achieve 100% occupancy, by retaining our current residents and bringing in new business, whilst helping to develop summer lets across the group. You will achieve this by answering phones, responding to emails, and monitoring our website live chat.

Alongside this, you will be helping students on their next stage of their dwell journey by undertaking allocations and contract signings for your assigned sites. This means that you'll be reviewing student applications and checking their suitability for rooms to ensure we provide the best possible living experience to the students. You will use our housing software to process the applications, with full training provided on the job.

Another key component to your role will be to ensure that students are ready to check-in with us, and you'll support them along the way by providing excellent customer service, alongside ensuring that they have all of the correct information and documentation.

The role may require you to travel to our different UK properties from time to time, for reasons that include promoting brand awareness by attending university open days, freshers' fairs and housing fairs. Whilst this is an exciting and fun part of the job, you will also be required to liaise with university partners and international agents, therefore you're expected to have a professional attitude and possess strong communication skills.

At dwell Student Living, we take data processing seriously so you will need to complete all tasks being fully compliant with operating procedures, policies and guidelines. Full training for all processes will be provided on the job.

4. About you:

Essential Criteria:

Previous experience of working in a busy customer focused or service environment Confident in both phone and face-to-face sales Comfortable working independently, as well as in a team setting Experience working within a sales and/or administration role, or similar Organised and punctual, with strong time management skills Enthusiastic and approachable, with a positive attitude Can quickly adapt to new situations Proficient in the use of Microsoft Office

General:

In addition to the duties and responsibilities associated with this role, the role holder will be expected to:

Provide world class customer service even in the most demanding situations; Comply with all standard operating procedures relevant to their role; o Demonstrate integrity, honesty and respect for others, promoting equality of opportunity, and challenging unfair discrimination; Respect confidentiality: all confidential information should be kept in confidence and not released to unauthorised persons; Undertake appropriate training and development including performance review system as required

5.About us:

Centurion Corporation Limited owns, develops and manages quality, specialised accommodation assets globally.

Our student accommodation business is branded as dwell Student Living and we currently manage 18 PBSA's globally. The Group's 10 assets in the UK are located in the established education precincts of Manchester, Liverpool, Newcastle, Bristol and Nottingham which provide easy access to the cities' main university campuses and the city centres.

Centurion Corporation Core Values:

RESPECT

We treat every individual with consideration, dignity and respect at all times. We are sensitive and attentive to different needs arising from the diverse backgrounds, nationalities, religions, traditions and culture. We have in place consultation and grievance mechanisms for the well-being of our residents, customers and staff.

INTEGRITY

We believe in upholding the highest standards of integrity and to confidently act with honesty at all times. We have the courage to do what is right, and earn the trust of all our customers and stakeholders, dedicating our best knowledge and skills to obtain the best outcome.

CREATIVITY

We explore innovative methods, processes and best practices to achieve higher efficiency and productivity to stay ahead value. As a team, we encourage personal initiative, resourcefulness and a positive mind-set for change to make a difference. This ensures that we embrace change while constantly improving ourselves to keep ahead of competition, and enables us to continue pushing boundaries and expectations.

EXCELLENCE

We strive for excellence and persevere in everything we do to obtain the best outcome. Our focus and commitment to quality is embedded in every aspect of our business - not just physical infrastructure and products, but also our relationships, processes and services that go into creating a healthy and positive environment

Job Type: Temporary

Pay: 26,442.65 per year

Benefits:

Additional leave Company pension Free parking On-site parking
Experience:

Customer service: 2 years (preferred) Sales: 1 year (required)
Location:

Manchester M1 (required)
Work Location: In person