This 18 month maternity cover role starting in Autumn 2025
offers the opportunity to play a key part in driving sales and supporting the delivery of groups, meetings, and events in a vibrant hospitality setting.
Key Responsibilities:
Manage the planning process for groups, meetings and events to include final deposits, collating final numbers and menu options, building and distributing function sheets and updating our booking platform.
Liaise directly with clients via phone, email and face to face to upsell our offering, and ensure all final details and relevant information for bookings are captured for function sheets
Achieve a of set KPIs, including, upsells targets, quality of work, high service levels, attention to detail, response time, client tours and sales plan objectives.
Ensure all sales tools, including, digital collateral and virtual tours are up to date and utilised effectively throughout the sales process.
Support the sales team in responding to client queries via email and phone and ensure these channels are covered during business hours.
Update online lead generation platforms to include promotions, imagery, and accurate property information.
Help manage and develop a portfolio of accounts to increase revenue and market share
Support the sales team with activities that help the hotel achieve revenue targets across group bookings, meetings, and events.
Attend and support the management of key sales events to include virtual presentations, wedding show cases, seasonal restaurant launches, fam trips, menu tastings etc.
Participate in regular sales, revenue and strategy meetings to share details on bookings and clients
Attend and present in weekly operations and function sheet meetings.
Ensure company and sales team standards, processes and SOPs are followed in line with hotel guidelines.
Provide ongoing support to the Sales Team and Director of Sales with ad hoc projects and commercial initiatives throughout the year.
Assist with budget planning and forecasting processes, including expense tracking and reporting.
Support with competitor analysis to ensure the hotels and venues remain competitively positioned within the market.
About You
We'd love to hear from you if you:
Have previous experience in sales, events, or hospitality.
Are highly organised with excellent attention to detail.
Have strong communication and relationship-building skills.
Enjoy working towards targets and achieving results.
Thrive in a fast-paced, customer-focused environment.
What We Offer:
Exposure to a variety of projects across a vibrant hospitality group.
Competitive salary and bonus potential
50% discount on food and soft drinks across all our brands.
* Access to private healthcare and generous hospitality perks
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