Job Description

Job Title:

Sales Executive

Location:

W R Davies Citroen Stafford

Department:

Sales

Reports to:

Sales Manager

Job Overview:

We are seeking a dynamic and driven Sales Executive to join our successful team at W R Davies Citroen Stafford. As a Sales Executive, you will play a key role in driving the sales of new and used vehicles, offering finance and insurance products, and ensuring exceptional customer experiences. Your goal will be to foster long-term relationships with customers, enhance their satisfaction, and contribute to the dealership's continued growth and success.

Key Responsibilities:

Sell New and Used Vehicles:

Present and sell new and pre-owned vehicles to customers, ensuring that all features, benefits, and options are clearly communicated. Tailor your approach to meet customer needs and preferences.

Promote Finance and Insurance Products:

Work closely with customers to offer appropriate finance and insurance options that fit their budget and needs. Provide guidance on available plans and explain terms, ensuring a transparent and customer-friendly process.

Increase Customer Retention:

Build lasting relationships with customers by maintaining regular follow-ups, ensuring customer satisfaction, and addressing any concerns promptly. Aim to create repeat business and referrals.

Provide Exceptional Customer Service:

Create a positive and welcoming environment for customers throughout the entire sales process. Understand their needs, offer valuable recommendations, and ensure a smooth and enjoyable car-buying experience.

Achieve Sales Targets:

Meet or exceed monthly sales targets for vehicle sales, finance products, and insurance plans. Actively seek opportunities to upsell and cross-sell to enhance revenue.

Maintain Product Knowledge:

Stay up to date with the latest vehicle models, features, promotions, and industry trends to provide accurate and insightful information to customers.

Collaborate with the Team:

Work closely with the sales and management teams to achieve dealership goals. Participate in meetings, share feedback, and contribute to ongoing improvements in sales strategies.

Qualifications:

Previous experience in automotive sales or a customer-facing role is preferred. Strong communication and interpersonal skills. A customer-focused attitude with a passion for providing outstanding service. Ability to work in a fast-paced environment while maintaining attention to detail. Knowledge of finance and insurance products is a plus, but not required (training will be provided). Valid driver's license.

What We Offer:

Competitive salary with performance-based commission. Comprehensive training and development programs. Opportunity for career advancement within a well-established, family-run dealership. A supportive and collaborative work environment.
If you're passionate about sales, have excellent sales skills, and are committed to delivering exceptional customer service, we'd love to hear from you! Join W R Davies Citroen Stafford and become a part of our century-long legacy of excellence.

Job Type: Full-time

Pay: Up to 55,000.00 per year

Work Location: In person

Reference ID: Sales Executive - W R Davies Citroen Stafford

Job Types: Full-time, Permanent

Pay: Up to 55,000.00 per year

Benefits:

Company car Company pension Employee discount
Schedule:

Monday to Friday Weekend availability
Experience:

Sales: 1 year (preferred)
Licence/Certification:

Driving License (required)
Work Location: In person

Reference ID: W R Davies Citroen Stafford