Job Description

Overview

We are looking for an Internal Salesperson to establish strong customer relationships through daily communications via telephone, email, and our online social media channels. This position is based in our Waltham Abbey office. Your main responsibilities will include generating new business, contacting customers, following up on orders, and identifying additional sales opportunities for our products and services.

About the employer - Dannells Ltd

Dannells operates across various creative industries, primarily focusing on supplying lampshade manufacturers. We offer a wide range of products and services to assist them in their manufacturing processes. Additionally, we are involved in the soft furnishings sector, which includes curtain and blind making, as well as the craft, DIY, and gift industries.

Responsibilities

You will work in our Waltham Abbey office in Essex, collaborating with our small team of colleagues. Below is a brief overview of the tasks you will be expected to perform in this role:

- Make professional outbound telephone calls

- Contact our customers daily

- Follow up on inquiries

- Follow up on previous orders

- Follow up on customer reviews

- Develop sales leads

- Write emails to customers

- Communicate via our social media channels (Facebook, Instagram, etc.)

- Keep up to date with relevant paperwork and administrative tasks

- Plan and manage sales tasks

- Gather market and customer information

Skills & Requirements

Candidates must be natural conversationalists who enjoy engaging with people. You should possess strong communication skills, be confident and enthusiastic, and be able to build rapport with customers. Being a good listener is essential to understand our customers' needs.

Qualifications Required

- Background in sales and lead generation

- Experience engaging with customers over the telephone

- Strong communication, negotiation, and interpersonal skills in English

- Proficient administrative and organisational skills

- Good written and verbal communication skills

If you have the above skills and experience, we encourage you to apply for this opportunity.

Please note: This is an office-based role with no opportunities for remote work.

You need to be able to travel to Waltham Abbey in Essex , every day

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Casual dress Company pension Free parking
Ability to commute/relocate:

Waltham EN9 1HU: reliably commute or plan to relocate before starting work (required)
Application question(s):

You must have the ability and enjoy engaging and communicating with customers in a polite and courteous manner. Must be able to commute to Waltham Abbey, ESSEX, easily to work in our office
Experience:

Sales : 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person