Job Description

Job Ref:

CG12133

Branch:

Treehouse Hotel London

Location:

Treehouse London, London (West)

Salary/Benefits:

Great Salary + Cairn Staff Rate + Other Benefits!

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

9AM - 5:30PM

Hours per week:

40

Posted date:

24/10/2025

Closing date:

26/11/2025

Working with us provides great benefits, including:

Access your pay as you earn it

through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.

Discounted Hotel Stays

across our UK sites, and if you work for a branded venue, around the World!

50% off Food Beverage

at all our Hotels FB Venues

Spa Discounts

at our venues with a Spa

Retail, Cinema Leisure Discounts

Development Opportunities

via our 'Grow with us' initiative, including

Apprenticeship opportunities,

our

Development Programmes,

and more! Monthly

'Star of the Month' Awards

Long-service Awards,

that start after 1 year of service

'Recommend a Friend' Incentive

- Be rewarded for referring someone you know! Access to a confidential

'Employee Assistance Programme (EAP)'

available 24/7, 365 days per year.

Pension Scheme

Other

incentive programmes

that run throughout the year

About the role...

You will be the first point of contact for all new enquiries and will have strong communication skills and be a real people person. Principal duties will include:


Develop new and existing client partnerships to ensure continued market share growth Identify and generate sales leads for business development from all relevant channels Assist with conversion for incoming enquiries by sending proposals and organising client site inspections Assist DOS with the administration duties, proactive sales calls, appointment making, sales reporting Gain and maintain knowledge of local market trends and competitors Takes ownership of bookings, guiding the client through the contracting and planning stages of the group and event process to ensure a successful seamless event Qualify opportunities to up sell various areas of the Hotel or/and food, beverages, audio visual which meet the client's needs and maximise revenues Assist in the development and creation of banquet and event packages such as DDR, and packages for specific meal periods

About you...

You will have previous experience working in an events venue or hotel; with knowledge of venue booking systems.



You must be able to demonstrate real interest in customer requirements to effectively match our facilities, be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets '



You will also have a positive attitude, good communication skills, a commitment to delivering a high level of customer service and a high level of IT skills and marketing skills, specifically social selling/websites.



Experience of using Salesforce, Delphi (preferred but training provided).

About us...


At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.





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