Job Description

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Overview:

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and decor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Responsibilities:

KEYHOLDER

Primary Purpose

The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded. Support BOH team in accepting and processing deliveries. Making sure all Back of House procedures are done according to company standards and in timely manner.

PROFILE

Client & Service Expert

Achieves individual sales goals; Develops strong product knowledge across all categories; The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience; Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

Building Brand Equity

Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer; Demonstrate interest and ability to work as part of a team.

Operational Excellence

Execute operational tasks as per company directives; Accurately processes all POS transactions; Adhere to and apply visual directives, ensure that store standards are executed daily; Heightened responsibility as Keyholder for the store; Accepting and processing deliveries Back of House procedures are done according to company standards and in timely manner;

Skills and Abilities Required

Professional selling skills and exceptional interpersonal skills; Prior luxury goods experience preferred; Proactive ability to multi-task and prioritize; Works well in a team environment.


Qualifications:

upon request

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.