Job Description

Job Summary

You will handle and provide sales ledger administration, including pricing Sales Ledger consignments and generating customer invoices and credits. You will effectively handle customer queries and resolutions, maintaining and improving departmental efficiencies and delivering excellent customer experience.

Key Duties & Responsibilities:

Price sales ledger consignments in a timely and efficient manner. Provide excellent customer service for all enquiries via telephone and other communication systems, offering a professional, helpful and efficient service to all internal and external customers. Resolution of customer queries, delivering excellent customer experience. Send and reply to letters and emails in a professional and timely manner. Actively raise any issues / concerns with the Billing and Receivables Manager promptly, so that risks may be minimised and / or addressed. Maintain diligent filing processes, ensuring that all paperwork and other documentation (such as e-files) are kept within their designated place, to maintain good work practice and compliance with data confidentiality. Maintain diligent use and storage of business resources, such as stationery, to ensure efficient use of business resources. Complete other general administrative duties, in line with business requirements. Keep up to date with any changes in relevant legislation and Company policies. To complete any other reasonable duties as instructed by the management team. Generate customer invoices and credits as needed.

Qualifications

Proven experience in an administrative role, preferably within a sales environment. Strong organisational skills with a keen attention to detail. Excellent verbal and written communication skills. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to work independently as well as part of a team in a fast-paced environment. A proactive approach to problem-solving with strong analytical skills. Familiarity with sales processes and customer relationship management is advantageous. If you are enthusiastic about supporting a successful sales team and possess the required skills, we encourage you to apply for this exciting opportunity as a Sales Administrator.
Job Type: Full-time

Pay: 13.05 per hour

Expected hours: 35 per week

Benefits:

Additional leave Casual dress Company pension Employee discount Free parking On-site parking Private medical insurance
Experience:

Sales Ledger Administrator : 2 years (preferred) Microsoft Excel: 2 years (preferred) Microsoft Word: 2 years (preferred) Microsoft Outlook: 2 years (preferred)
Work Location: In person