We are recruiting for a permanent Sales Ledger Administrator to join our busy client accounts department, playing a major role in our team dealing with all aspects of Client Account Billing.
Main Duties and Objectives:
Review and update records on budgets received to be processed.
Working with the whole portfolio of the group to produce annual budgets as part of a team.
Process all Annual Budget packs for posting / e-mailing to customers ensuring all associated checks and balances are completed so all demands are produced and correct.
Liaising with the Property Managers with regards to budget and billing.
Ensure the Budget tracker in Qube is updated at every stage of progress.
Process all periodic invoices in line with the property leases within the 60-30 day timelines.
Process all Ground Rent Demands in line with the property leases within the 60-30 day timelines.
Process supplementary billing as and when required.
Complete Tenant, Developer and Freeholder Recharges as and when required.
Year Billing and Issuing of Completed Service Charge Account
Prepare and issue Section 20B notices as and when required
Ensure customer billing queries are dealt with to the company deadlines as part of a team to the highest standards.
Once Billing is completed for the month to carry out Credit Control functions.
Any other ad hoc duties.
Essential Skills:
Intermediated level of Microsoft Word and Microsoft Excel.
Excellent communication skills, both verbal and written.
A confident and assured telephone manner.
Multi-mailbox management.
Exceptional organisational skills and ability to work to deadlines.
An effective and enthusiastic team player.
Self-Motivated and target driven.
Strong attention to detail and high level of accuracy.
Ability to work on your own initiative.
Capable of working under pressure during busy periods.
Experience of high-volume of daily calls.
A desire to help customers and deliver a very high standard of Customer Assistance.
Bonus Skills:
Relevant service charge experience.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
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