Job Description

My client is a well-established local business based north of Shrewsbury that manufacture and supply a unique and market leading product to their customers around the world. Due to high demand they are looking to recruit a Sales & Logistics Administrator to join their team on temporary basis for 3 - 6 months and possibly longer. This role will require you to respond to your customer's enquiries in a professional and timely manner, give quotations, process sales orders, and organise logistics.
Your responsibilities will be:

• Act as the primary point of contact for global customer enquiries, delivering a high standard of customer service.
• Prepare and issue customer quotations as required, in coordination with the Operations Manager and Managing Director.
• Source transport quotations and arrange bookings for both road and sea freight.
• Raise and process purchase orders and related documentation for transport, warehousing, and associated suppliers.
• Provide accurate and timely information to customers, and responses to customer information requests.
• Support the preparation of collection and delivery documentation and assist with the dispatch of products from warehousing.
• Raise sales orders and associated documentation in a timely manner, including delivery and dispatch notes, pro-forma invoices, credit notes, and final invoicing.
• Liaise closely with the UK Production Manager and third-party warehouses across Europe and the USA to support operational requirements.
• Demonstrate strong IT skills, including proficiency in Microsoft Word, Excel, and related applications.
• Carry out general administrative duties, including filing and record management.

To be considered for this excellent opportunity you must have come from a strong sales administration/customer services background and can showcase your passion for exceeding your customers' expectations. You must have great attention to detail; be highly motivated, patient, flexible & self-driven. Experience in logistics is desirable but not essential.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

Skills Required