Job Description

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.


Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.


Civica Cashless Catering management software designed to transform mealtimes in schools and public sector organisations. With features like whiteboard ordering, cashless payments, allergen tracking, and real-time financial insights, our cloud-based platform replaces outdated, on-site servers with a flexible, scalable solution that ensures the quick and easy delivery of nutritious meals.


We're on a mission to modernise catering operations across education and public services--reducing admin, improving access, and supporting healthier outcomes for communities.

Why you will love this opportunity as Sales Manager at Civica

As

First Line Sales Manager

, you'll lead a dynamic sales team focused on selling our SaaS solutions into the education sector and wider public sector organisations. You'll be responsible for coaching your team, driving performance, and building trusted relationships with decision-makers across schools, MATs, and local authorities.


You will......


Lead, coach, and develop a team of sales professionals targeting public sector customers Drive pipeline generation and deal progression to exceed revenue targets Support your team in navigating complex sales cycles and procurement frameworks Collaborate with marketing and product teams to tailor messaging for the market Conduct regular 1:1s, pipeline reviews, and performance check-ins Stay informed on education and public sector policy, funding cycles, and digital transformation trends within your sector

Requirements

What you will do to be successful in this role

Proven experience in SaaS sales management, ideally within education or catering technology Understanding of school operations, catering workflows, and payment compliance Strong coaching and mentoring skills with a passion for team development Data-driven mindset with experience using CRM tools (e.g., Salesforce, HubSpot) Excellent communication and stakeholder management skills

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.



We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance


? 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!

? Days of Difference - Up to 3 extra days off for volunteering.



Financial Well-being & Security


? Pension Contributions - 5% employer match to support your future.

? Income Protection - Up to 75% salary cover for long-term illness.

? Life Assurance - 4x salary tax-free lump sum.

? Critical Illness Cover - 25,000 lump sum (extendable to dependents).



Health & Perks


? Private Medical Insurance - Fast access to private healthcare.

? Health Cash Plan - Claim back physio, therapies & more.

? Dental Insurance - Cover for routine & emergency care.

? Affinity Groups - Join employee-led communities.

? Bounty Bonus - Refer a friend & get rewarded.



At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.


We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.


If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.