Job Description

Why come and work with us?

Hughes is a family run company that has been trading for over 100 years. Hughes is not only a family company in name but also in attitude. Our ethos is simple - to treat people the way that they would want to be treated themselves! We are a long-standing company with long term plans, so aim to offer our staff a long and meaningful career. This means that we take training and career development seriously and as a result we aim to offer you a supportive and professional working environment.

We feel hard work should be rewarded, and therefore we offer you:

Employee Discount Free use of Company Holiday Lodges Discounted Gym Membership Employee Assistance Program - including health and wellbeing services Enhanced Holiday Allowance Enhanced Maternity Leave Enhanced Paternity Leave Company Pension Scheme Training and Development Programs Supporting Community Projects Life Insurance Recognition for Long Service

We are excited to offer you an opportunity to join our team as a Sales Floor Manager at our new Store opening soon in Lowestoft. This is a hands-on leadership role, where you will be responsible for managing and driving the success of the sales floor, working closely with your team to meet and exceed performance goals.

As the Sales Floor Manager, you will play a pivotal role in creating a positive and productive sales environment. You will lead and support the sales team, ensuring exceptional customer service, achieving sales targets, and maintaining store standards. Collaborating with the depot's leadership team, you will help drive operational success and ensure compliance with company policies and procedures.

This role requires strong leadership skills, the ability to motivate and develop a diverse team, and a keen understanding of sales operations. We're looking for someone who is eager to grow within the company, with opportunities for continued training and career development.



What does the role include?

Offering great customer service to our customers to ensure that they feel valued and assured in the decisions they make. Personal development, learning selling skills, and product knowledge. Assisting the team to ensure the shops are a safe and inviting environment for our customers. Using technology to process and complete sales - don't worry as full training on our systems will be given. An introduction to working to and meeting personal and team targets. Supporting, managing and developing team members

What Skills and Experience is required?

At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge sales experience you will be guided, trained, and developed to provide the 'Hughes Experience' We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation. A capability to learn new skills is required to build trust and rapport with every customer and colleague. Flexibility when business needs and customer expectations change. Listening and talking with team members so that you can gather all the information to guide them to successful outcomes.

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