Job Description

Job Title:

Sales Manager - Plumbing & Heating Merchant

Job Type:

Full-time, Permanent

Salary:

Negotiable + Profit Share

Location:

Gas Centre - Solihull

About Us:

At Gas Centre - Solihull, we're part of one of the largest independent networks of plumbing and heating merchants in the UK, with over 310 sites nationwide. Our sites operate with real autonomy, run by people who understand their customers, their products, and their local market.

The Opportunity:

Our Solihull site is one of the strongest performers in the region, with a large and loyal customer base, an active sales department, and room to grow even further. We're looking for a Sales Manager who can take ownership of this momentum and push it to the next level.

You'll lead a team across the trade counter and sales office , shaping how we serve customers, respond to enquiries, and win business. The scale of the site means you'll be dealing with a mix of high-volume day-to-day trade activity and more complex contract-based work. It's a role for someone who enjoys variety, thrives in a busy environment, and wants the space to influence how a large merchant site runs commercially.

This is your chance to build a high-performing internal sales operation, strengthen relationships with key customers, and put your stamp on a site where strong leadership and commercial drive genuinely move the needle.

What You'll Be Doing

Team Leadership

-

Lead, motivate, and develop the team.
- Set clear expectations around service, responsiveness, and commercial decision-making.
- Support the team with product knowledge, pricing guidance, and customer handling.

Sales & Account Growth

- Proactively develop revenue across existing accounts, including re-engaging underperforming customers.
- Identify, target, and convert new business opportunities in the local trade market.
- Work closely with key customers to understand their needs and offer tailored support.
- Deliver quotes, negotiate pricing, and oversee major enquiries coming through the site.
- Represent the branch at customer visits, site meetings, and relevant industry events.

Commercial Focus

- Collaborate with the Business Unit Manager to shape local sales strategy.
- Monitor performance, margins, and customer activity to identify growth opportunities.
- Ensure the sales function runs efficiently, with strong communication between counter and sales staff.

What We're Looking For

- Experience in plumbing & heating or builders' merchant sales.
- Proven background in account management, B2B sales, or internal sales leadership.
- Strong commercial judgement with confidence in pricing, negotiation, and decision-making.
- Leadership qualities that inspire high standards and positive team culture.
- Someone who enjoys being customer-facing and hands-on.
- Full UK driving licence (customer visits are part of the job).

Why Join Us

- High autonomy to drive your sales strategy and shape your team.
- Competitive salary + Lucrative Profit Share.
- Ongoing development support.
- A larger, busy site with plenty of scope to grow your career.
- A business model that values initiative, ownership, and local expertise.

Keywords: Sales Manager, Internal Sales Manager, Trade Counter Manager, Plumbing Merchant, Heating Merchant, Builders Merchant, Contracts Sales, Key Account Manager, B2B Sales, Trade Sales, Merchant Sales, Account Development, Customer Relationship Management, Branch Sales, Internal Sales Team Leader, Sales Leadership, Solihull Jobs, West Midlands Merchant, Plumbing & Heating Sales, Contract Support, Trade Counter, B2B Account Growth, Merchant Industry, Depot Sales Manager, Trade Account Manager, Commercial Sales Manager

Job Type: Full-time

Work Location: In person