Job Description

Job title:

Sale & Marketing Executive

Annual salary:

27,000.00

Job Type:

Full-time

Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam's aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia.

Job description

Feedback to customers claim, request; propose to correct VN's service through customer's complaint.

Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases

Collect market information, analyse fare information and report.

Coordinate with HDQ for scheduling, pricing

Checking flight inventory, advanced booking.

Facilitate sales & marketing's activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners.

Communicate with appointed PR agency for Media Plan and additional activities.

Handle advertising, other marketing & promotion activities.

FFP Coordinator, website management, coordinate with online sales program.

Consolidate weekly/monthly report for Sales and marketing team.

Updating all Reservation & Ticketing policies

Follow up/ facilitate reservation & ticketing's activities (Back-up)

Facilitate reservation team' s activities if needed.

Other duties assigned by General Manager.

Reporting and proposing to General Manager.

Requirements / Skills:

Candidate must possess at least a diploma or equivalent. Preferably have 3 years working experience in the airline industry. Excellent written oral skills in English (IELTS 7.0 or above). Ability to negotiate and promote at the highest level. Be available to travel within the UK and internationally when required. IT: MS Office, other software of the airlines (i.e. Access GDS etc.).

Experience:

Sales, Reservation & Customer Service Occupations: 2 years (preferred)
Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Work Location: In person