Job Description

Job Summary

Woods Estate Agent is looking for a pro-active and personable individual to work alongside the Managing Director, helping to deliver an unrivalled experience to property sales within our local area.

Location & Hours

Mainly based at Woods Estate Agents in Hollingbourne with travel required to properties within the local area. We take a flexible approach to the working hours, however, typically a successful applicant can expect a total of 45 working hours per/week. Some hours may be required at weekends, viewings dependant. Opportunity for flexible working from home and in the office.

Key Responsibilities

Handle all email and telephone enquiries for appraisals and property viewings. Conduct property viewings, showcasing each home with strong market knowledge and enthusiasm. Negotiate offers professionally to achieve the best possible outcome for clients. Maintain regular communication with clients throughout the sales pipeline, ensuring excellent customer service. Provide fortnightly performance and marketing reports for live listings. Develop and adapt bespoke marketing strategies tailored to each property and market conditions. Build and nurture strong working relationships with solicitors, agents and all parties within sales chains. Prepare comprehensive appraisal packs using multiple data sources, including Rightmove Best Price Guide. Assist in presenting appraisal packs to prospective clients, building trust through market knowledge. Conduct Anti-Money Laundering checks in line with Woods' policies, maintaining accurate audit trails. Produce high-quality marketing materials including brochures, window display cards, and bespoke property descriptions. Keep office window displays up to date with current listings. Match suitable buyers to new listings and proactively contact them. Create engaging social media content to promote listings and brand awareness. Edit and voiceover property video tours to enhance marketing efforts. Use digital tools including online staging software and Matterport cameras to create immersive property presentations. Prospect for new business through letter campaigns, door knocking and software-assisted targeting. Run 20:20 campaigns for sold properties to generate new instructions. Liaise with clients and stakeholders to ensure efficient, smooth property transactions. Accurately maintain and manage the CRM system.

Skills & Requirements

Strong understanding and genuine interest in both local and national housing markets. Excellent verbal and written communication skills, with the ability to build strong client relationships. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Confident with social media management. Familiarity with property marketing technologies (Matterport, virtual staging, video editing tools). Ability to work proactively, take initiative and contribute to business growth. Organised, detail-oriented and efficient in managing multiple tasks simultaneously. Be passionate about property, including upholding the Woods excellence in delivering a personable approach and a tailored offering to higher end properties and clients.

Personal Attributes

Personable, approachable and professional. Friendly and confident, with a positive and enthusiastic attitude. Strong communicator with a "people-first" approach. Proactive, motivated and driven to achieve results. Bubbly and engaging, with the ability to inspire trust in clients.

Qualifications & Experience

Previous experience in estate agency, sales, or customer-facing roles is desirable. Knowledge of the local property market preferred. NAEA qualifications (or willingness to study towards them) advantageous. Full UK driving licence required.

Performance Targets

Achieve agreed sales and instruction targets. Deliver high client satisfaction and maintain strong retention rates. Meet deadlines for marketing deliverables, reporting and compliance checks.

Benefits & Opportunities

Competitive salary Market leading commission/ bonus structure. Opportunity for electric company car Gym membership contribution Career progression opportunities (e.g., pathway to Senior Sales & Marketing Executive & Manager). Ongoing training and professional development. Be part of a small growing business and take a leading role in developing the company further.

Company Culture

At Woods Estate Agents, we are not your typical estate agent. We view every property through a creative lens, combining passion for design, architecture and aesthetics to redefine the property-selling experience. We believe great marketing goes beyond the norm; enhancing and capturing the smaller details to showcase what makes each home truly unique.

Building lasting relationships is at the heart of our approach. We prioritise genuine, face-to-face interactions, ensuring our service is consistently personal, friendly and reassuring, especially during what can be a stressful life event.

As an independent boutique agency, we deliver a bespoke approach, tailoring creative strategies for each property while leveraging strong local knowledge. This enables us to provide accurate valuations and advice with authenticity and attention to detail.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company car Gym membership Work from home
Experience:

Marketing: 1 year (required) Sales: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Maidstone ME17 1TS