Job Description

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.



If you join us, you'll be helping to improve the property industry for everyone. As a Sales Operations Executive, you will be in a a client-facing position that sits between sales and customer success, handling inbound enquiries across both Street and Spectre.




Responsibilities include brief discovery calls, booking demos, and supporting clients through the sales process. The role also involves some administrative tasks, such as creating demo and sandbox accounts, managing live account setups, and assisting with handovers to the customer success team. Sales experience or interest is important, and confidence on the phone is key.



You're a real self-starter, a great communicator, and a confident and talented problem-solver, who isn't afraid of going above and beyond for our customers.



This is a fast-paced role where no two days are ever the same - You'll also work closely with other teams across the business.



If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you'd fit right in!

A bit about you...

You have a background in Sales admin or have a passion for working in that sort of environment You are passionate about providing an exceptional customer experience and building lasting relationships You have excellent written and verbal communication skills (fluency in written and spoken English) You're a resilient, motivated self-starter who works well independently and is excited by the opportunity to help scale a business during a high-growth phase You're highly organised with exceptional attention to detail You're tech-savvy and comfortable working with a range of modern tools and systems

Here's what you can expect to be working on as a Sales Operations Executive at Street Group

Act as the first point of contact for all inbound enquiries across Street and Spectre. Conduct brief discovery calls and book relevant demo sessions. Respond to all inbound enquiries within 15 minutes (SLA target). Demonstrate commercial awareness and confidence when discussing products and client needs. Create and manage Spectre demo accounts, tailoring environments to client requirements. Set up sandbox environments for clients to explore product functionality during the sales process. Manage live account creation and handover following a closed deal. Coordinate introductions between new clients and their Customer Success Manager. Serve as a bridge between the Sales and Customer Success teams to ensure seamless transitions. Maintain high levels of organisation and prioritisation when managing multiple requests. Complete all account creation and demo setup tasks promptly and accurately.


Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

Who are Street Group?

We're an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.


Our products form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.


Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first-hand an opportunity to automate the very manual process of winning new business for estate agents.

Spectre

is now our multi award-winning, instruction generation tool, generating an average return on investment for them of over 3000%.

Why join Street Group?

Hybrid-working - you can work from home 2 days per week

Guilt-Free R&R - 1000 towards a holiday after your first year with the team (we'll even cover the tax!)

Joining a culture that supports your development and encourages growth

500 yearly L&D budget for your career development

Your birthday on us - we pay, you stay away

'Give something back' - 2 paid days volunteering on us

Enhanced maternity, paternity & adoption pay

Mental health & well-being support via Health Assured

Regular well-being initiatives

Public transport season ticket loans

Paid menopause leave

Holiday buying scheme

Joining a new team in an exciting business with huge ambition

Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day

A chance to work on cutting-edge technology

Comfortable, relaxed office space - office dogs welcome!

Fully stocked fridge and beers (or an alternative) on us every Friday afternoon

Company and team off-sites, events and happy hours

Cycle to work scheme

Electric car salary sacrifice scheme

Feel good about sustainability - we're a climate-positive company!

Salary

Up 30,000. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.



We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview Process

3 stages = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview with our VP of Sales.



We want to make our interviews as inclusive as possible, so if you need any adjustments making or if there's anything you think we should be aware of during the interview process, please do let us know.


Compensation Range: 28K - 30K