Job Description

About The Role

Are you passionate about data and analytics, and have an interest in sales operations?

Uber Eats UKI is looking for a Sales Operations Associate to partner with our sales teams, whose focus ranges from small businesses through to large corporate customers.

In this role, you\'ll be at the heart of our sales engine, working hands-on to make our sales processes more efficient and more effective. We\'re seeking a candidate with a robust background in sales process improvements, ready to optimise sales workflows, boost sales productivity, and enhance operational efficiency.

This role is a unique blend of strategic planning, operational execution, and data-driven analysis, focused on maintaining Salesforce/CRM data integrity, refining sales strategies, and implementing effective process improvements. - What You Will Do -

Process and Performance Enhancement:

• Sales Processes: Conduct thorough analyses of our sales processes to spot inefficiencies, and devise and implement strategies for streamlining operations and elevating sales performance.
• Data Hygiene: Identify data quality issues, devise metrics to gauge data integrity, and implement strategies to enhance data quality across platforms.
• Sales Productivity: Design and maintain systems and solutions to boost sales team productivity, ensuring seamless integration with our CRM and sales automation tools.

• Forecasting: Direct the forecasting of rep attainment based on the sales pipeline.
• Reporting: Take charge of comprehensive sales reporting for the UKI region, providing critical insights to guide decision-making.

• Team Member Engagement: Work closely with sales, marketing, and other key teams to align sales strategies with broader business goals.
• Team Communication: Foster effective communication with sales reps and account managers, ensuring clarity and alignment across the team.

• Bachelor or advanced degree in business analytics, engineering, mathematics, economics, econometrics or equivalent
• 3+ years in sales operations, revenue growth, management consulting, project management, strategy, operations management, or other relevant experience
• 3+ years of relevant experience within a similar position, having managed stakeholders, large projects, and demonstrated an ability to adapt to a fast-moving working environment and efficiently improve processes

• Expertise in Salesforce or similar CRM system
• Expertise in analytics tools like MS Excel/GSheets, and intermediate SQL.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.