Job Description

: Sales Operation Coordinator

Location:

Hoddesdon - Office Based

Reports to:

Sales & Marketing Director

Department:

Sales

Company Overview

Vending Sense is one of the UK's fastest-growing workplace refreshment providers. We supply coffee, water, vending machines, and fully managed services to offices across the country. By combining market-leading equipment with innovative technology and a customer-first approach, we deliver refreshment solutions that improve employee experience and workplace culture.

Role Overview

We are looking for a highly organised and confident

Sales Operations Coordinator

to join our team. This role will be responsible for running our lease desk, managing the process from deal acceptance through to signed contracts, onboarding, and equipment ordering.

As a central figure in the sales operation, you will ensure that leads are followed up, sales processes run smoothly, and nothing slips through the cracks. You'll liaise with clients, finance partners, and internal teams while also providing wider support to the Sales and Marketing functions. To succeed, you'll need to be confident on the phone, highly detail-oriented, and proactive in keeping the team on track.

Key Responsibilities

Lead Management

- Ensure all inbound leads are dealt with promptly and followed through. Listen to calls, monitor CRM activity, and make sure no opportunities are missed.

Lease Desk Management

- Oversee the process from accepted deals through to signed contracts, liaising with finance partners, clients, and internal teams.

Onboarding & Equipment Ordering

- Manage new client onboarding, order equipment, and coordinate delivery/installation with operations teams.

Sales Administration

- Prepare contracts, proposals, and sales documents. Provide day-to-day administrative support to the Sales Leadership and wider team.

CRM & Data Management

- Maintain accurate and up-to-date records in HubSpot, ensuring client and deal information is correctly tracked and reported.

Reporting & Coordination

- Produce sales activity and pipeline reports. Support sales meetings, track actions, and ensure deadlines are met.

Client & Partner Liaison

- Act as a point of contact for client queries during the sales process, ensuring a smooth handover from sales to delivery.

Finance Support

- Assist with payment tracking, pricing updates, and liaising with finance partners on lease and contract documentation.

Marketing Support

- Support the Marketing team with ad-hoc tasks such as preparing collateral, coordinating campaigns, and assisting with events.

About You

Previous experience in sales support, sales administration, or client coordination. Strong communication skills -- confident and professional on the phone. Highly organised with excellent attention to detail and follow-through. Comfortable managing multiple stakeholders and priorities in a fast-paced environment. Confident with technology and CRM systems (HubSpot experience a plus).

What We Offer

Competitive salary and benefits package. Career development opportunities in a high-growth business. A collaborative and supportive team culture. The chance to play a central role in supporting our sales and marketing success.
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay
Ability to commute/relocate:

Hoddesdon EN11: reliably commute or plan to relocate before starting work (required)
Experience:

similar: 3 years (required)
Work Location: In person