Job Description

Job Title:

Sales Order Processor

Department/Location:

Sales

Reports to:

Sales Team Leader

Staff Responsibilities:

N/A

Hours of work:

08:00 - 17:00 Monday to Thursday, 08:00 - 16:00 Friday

Salary: 25,500 per annum.

Summary of position:

Working closely with the Sales team to support all aspects of the Sales function including but not limited to processing orders accurately and in a timely manner, providing accurate information to customers and TPP departments, providing quotes to potential customers.

Primary Responsibilities

Enter Sales orders, proformas and quotes onto Sage 200 Function as a second check for orders processed by colleagues Confirm order acknowledgement Assist with arranging booking times for collections Monitor order progression from initial order through to delivery Consult with customers via email and telephone regarding orders and delivery dates Organise customer payments Answer telephone calls promptly and professionally, taking messages and answering queries where appropriate Provide admin support to Sales personnel and produce necessary documentation Adhere to all TPP Policies and Procedures

Qualifications and Training

Numeracy and literacy and IT minimum level 2

Experience

Accurate data entry

Competencies

Delivers Results

Understands the factors that influence what we do

Improves Service delivery

Works in partnership with others inside and outside the organisation

Is customer focused

Manages Self

Communicates effectively

Problem solves and makes decisions

Is self -aware

Personally effective

Remains calm under pressure

Pays attention to detail

Teamwork

Has strong working relationships with colleagues

Supports new employees

Note:

This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes

Job Type: Full-time

Pay: 25,500.00 per year

Benefits:

Company pension Employee discount Health & wellbeing programme Life insurance On-site parking Referral programme
Work Location: In person