Job Description

Job Summary

We are seeking a confident, friendly, people person who can promote our products face to face and over the phone. No targets. They will also be required to assist phoning existing customers for their weekly orders.

This role involves a combination of being office based and visiting customers across East Anglia.

The ideal candidate will need to be highly organised, detail-oriented and thrive to excel in customer service at all times.

Responsibilities

Liaise with customers, suppliers and internal staff to process orders Provide exceptional customer service by promptly responding to inquiries and maintaining strong professional relationships Seeking potential new customers and visiting with samples Record sales orders accurately and efficiently. Visit customers to promote products and problem solve Maintain organised filing systems.. Performing data entry tasks accurately and efficiently, maintaining up to date records Process all data within GDPR regulations Support the team with any additional administrative tasks as required. You will be required to be permanently in the office to cover for office staff holidays or during our busy periods

Experience

2 years previous experience in an administrative or office role is essential . Strong organisational skills with a keen attention to detail. Excellent phone etiquette and communication skills are a must. Ability to work independently as well as part of a team in a fast-paced environment. Competence in clerical duties including typing and data management. Clean driving licence
Hours Monday to Thursday (32 hours)

Office start time 8.30am

Flexible start time when visiting customers due to their location

Working hours can vary each day but a 32 hour week across 4 days

Job Types: Full-time, Part-time, Permanent

Pay: 22,222.20-25,000.00 per year

Expected hours: 32 per week

Benefits:

Company pension Free parking On-site parking
Experience:

Sales administration: 2 years (required)
Work Location: In person