Job Description

Purpose of the Role

To win high-value home improvement contracts (extensions, conservatories, full refurbishments) by building strong relationships with residential and commercial customers, guiding them through the sales process, and securing projects that align with the company's growth strategy.

Key Responsibilities

Lead Handling & Qualification

Follow up on qualified leads provided by the marketing/enquiry team Conduct thorough needs assessments with each client (onsite or remotely) Use lead qualification criteria to focus on high-value and ready-to-buy prospects

Quoting & Closing

Prepare and deliver detailed, professional quotes Clearly explain scope of work, build timeline, and value proposition Negotiate and close contracts with confidence while protecting profit margins Ensure all paperwork and documentation are completed accurately and timely

Client Relationship Management

Build strong rapport and trust with clients from enquiry to handover Handle client objections or concerns professionally Provide regular follow-up and maintain relationships for referrals

Sales Pipeline & Reporting

Maintain up-to-date records in CRM (HubSpot) for every stage of the sales journey Track conversions, appointment outcomes, and feedback Attend weekly sales meetings and submit pipeline reports

Collaboration

Work closely with Project Managers, Architects, and Installation Managers Feedback key learnings from the field to improve quoting accuracy and service delivery

Required Skills & Attributes

Strong verbal communication and confident presentation Experience in consultative, solution-based selling Ability to read building/site conditions and understand project requirements Excellent time management and diary control Goal-oriented, with a drive to win large contracts CRM-literate (HubSpot preferred) and disciplined in record-keeping
Job Types: Full-time, Permanent

Pay: 60,000.00-80,000.00 per year

Benefits:

Bereavement leave Free parking On-site parking
Experience:

Home Extension Sales : 3 years (required)
Location:

West Bromwich B70 6EY (required)
Work Location: On the road