Job Description

The company:

Smart Distribution Solutions are a nationally operating offline marketing specialist. We work with businesses of all shapes and sizes to help plan, target and deliver effective print marketing campaigns across the UK, as well as offering a growing number of customer insight and consultancy services.

We are looking to recruit a Sales Support/Account Handler to help drive the next phase of our growth strategy. We are looking for someone who fits with our core values, putting our clients and colleagues at the centre of everything that we do.

We're an ambitious team and we are on the lookout for someone who is eager to have a direct impact on the future of a growing company.

The Role

You will be a key part of our customer facing Sales & Marketing team handling your own accounts and supporting senior management by producing accurate and innovative proposals and quotations. You will proactively engage with direct customers and advertising/media agencies to nurture relationships and identify sales opportunities.

Key Responsibilities:

Produce accurate and detailed proposals and quotations for client marketing campaigns. Tailor quotes to meet specific customer requirements, ensuring clarity around scope, pricing, and terms. Manage and contribute towards internal processes and pricing policies. Collaborate closely with all staff to align quotes and proposals with strategy and customer expectations. Speak with clients to understand needs and identify opportunities for cross-sell or up-sell. Follow up with customers to build relationships and encourage repeat business. Track and manage quote status using internal CRM. Standardise and improve quotation processes to boost efficiency. Gather and communicate feedback from customers to support service improvement. Liaise with and manage stakeholders to project manage all aspects of client campaigns.

Skills & Experience:

Experience and/or interest in working within a marketing/media sales environment would be an advantage - although full training will be given. Proven ability to manage multiple priorities and work independently within set procedures. Strong IT skills, particularly in Microsoft Excel & Powerpoint. High attention to detail and numerical accuracy. Clear, professional written and verbal communication. A strong customer service ethos.

Personal Attributes:

This role will require a hard-working and likeable individual, who will grow relationships and offer exceptional levels of customer service to our diverse customer base.

Customer-focussed and personable Confident communicator Detail-conscious and well organised Commercially aware and business-minded Dynamic with a good sense of humour and a passion for achievement and success

What We Offer

Competitive salary: 25,000 - 28,000 depending on experience 25 days holiday + bank holidays Potential for part-time working Company pension scheme Pleasant office environment with a friendly team culture Opportunities for career progression and development Ongoing training and support
Job Types: Full-time, Part-time

Pay: 25,000.00-28,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: Hybrid remote in Birkenhead CH41 5JW