Job Description

About Us:

Join a well-established, local, family-run business supplying high-quality products on a national scale to the motor trade. We pride ourselves on our customer-centric approach and are looking for a dedicated and professional Sales Support & Administrative Assistant to join our team.

Key Responsibilities:

Provide high-level sales support by ensuring all queries are handled efficiently, professionally, and in a timely manner. Professionally answer the phone and screen incoming calls as required. Learn about our products and services and confidently explain them to potential clients. Offer administrative and operational support to the sales team, including order processing, liaising with clients and wholesalers, and resolving queries. Manage daily order processing and address any anomalies, delays, incorrect pricing, delivery issues, and product discrepancies. Work closely with internal departments, suppliers, and clients to effectively resolve any issues that arise. Maintain and update the CRM system and ensure data entry is accurate.

Key Skills & Requirements:

A good standard of general education, including Maths and English. Strong attention to detail to ensure accuracy in all tasks and adherence to our standard operating procedures. Intermediate proficiency in Microsoft Excel. Comfortable with data entry and using CRM systems. Ability to proactively manage your workload and be flexible in approach. Excellent communication and interpersonal skills. Previous experience using Microsoft software (Word, Excel, Outlook). Courteous, professional, and client-focused attitude. Ability to work independently and as part of a team.

What We Offer:

A varied and rewarding role within a family-run business. A supportive team environment where your contribution is valued. Full-time, office-based position. Opportunities for professional growth and development. A friendly and professional work culture.

How to Apply:

Please submit your CV and a covering letter outlining your relevant experience and why you are a great fit for this position.

Please note:

This position is office-based, and applicants must be able to commute to the office Monday to Friday 9.00am - 5.30pm.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Casual dress Free parking On-site parking
Work Location: In person